Front Office Manager Jobs in Schenectady, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Supervisor - Seasonal Flex
- Global Partners LP
- Glenville, NY (5 miles from Schenectady, NY)
- 2 days ago
- Glenville, NY (5 miles from Schenectady, NY)
- 2 days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Service Supervisor - XtraMart - Seasonal Flex
- Global Partners LP
- Schenectady, NY
- 2 days ago
- Schenectady, NY
- 2 days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person Temporary- Buffalo Lodging Associates
- Latham, NY (9 miles from Schenectady, NY)
- 2 days ago
- Latham, NY (9 miles from Schenectady, NY)
- 2 days ago
Typical Schedule: The Front Office Supervisor position assists the Front Office Manager and the overall front office operation so all shift availability is required....
In Person- Mandarin Oriental Hotel Group
- Amsterdam, NY (14 miles from Schenectady, NY)
- 4 days ago
- Amsterdam, NY (14 miles from Schenectady, NY)
- 4 days ago
service; Monitor in implement action plans where necessary for Fans of M.O. member enrolment and premium spend including on property signup; Ensure Legendary Quality Experience (LQE) Standards are...
In Person- Price Chopper
- Rensselaer, NY (17 miles from Schenectady, NY)
- 11 days ago
- Rensselaer, NY (17 miles from Schenectady, NY)
- 11 days ago
Pay Range: $19.00- $25.50 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation...
In Person- Schulte Companies
- Albany, NY (8 miles from Schenectady, NY)
- 14 days ago
- Albany, NY (8 miles from Schenectady, NY)
- 14 days ago
Front desk supervisor, Assistant Front Office Manager, etc.)...
In Person- The Fresh Market
- Latham, NY (9 miles from Schenectady, NY)
- 16 days ago
- Latham, NY (9 miles from Schenectady, NY)
- 16 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
In PersonHotel Front Desk Supervisor, The Gideon Putnam
- Delaware North Companies
- Saratoga Springs, NY (18 miles from Schenectady, NY)
- 30+ days ago
- Saratoga Springs, NY (18 miles from Schenectady, NY)
- 30+ days ago
The opportunity Delaware North Parks and Resorts is seeking a seasonal full-time Hotel Front Desk Supervisor to join our team at The Gideon Putnam in Saratoga Springs, New York. As Front Desk...
In Person- $24.00 to $26.00 per hour
- Saratoga Springs, NY (18 miles from Schenectady, NY)
- 30+ days ago
- Saratoga Springs, NY (18 miles from Schenectady, NY)
- 30+ days ago
The opportunity Delaware North Parks and Resorts is seeking a seasonal full-time Hotel Front Desk Supervisor to join our team at The Gideon Putnam in Saratoga Springs, New York. As Front Desk...
In PersonGuest Service Supervisor - XtraMart
- Global Partners LP
- Schenectady, NY
- 90+ days ago
- Schenectady, NY
- 90+ days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In PersonDemographic Data for Schenectady, NY
Moving to Schenectady, NY? Find some basic demographic data about Schenectady, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Schenectady, NY
Highest Education Level
Front Office Managers in Schenectady, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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