Front Office Manager Jobs in Saratoga Springs, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Glenville, NY (16 miles from Saratoga Springs, NY)
- 5 days ago
- Glenville, NY (16 miles from Saratoga Springs, NY)
- 5 days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Front Office/Desk Supervisor You are a people person and have already proven your ability to go above and beyond. As a Front Office Supervisor you are working hand in hand with the front office...
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven...
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Demographic Data for Saratoga Springs, NY
Moving to Saratoga Springs, NY? Find some basic demographic data about Saratoga Springs, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Saratoga Springs, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Saratoga Springs, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Hospitality Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Ordering
- Point-of-Sale System
- Housekeeping
- Reimbursement
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Events
- Coaching
- Telephone Skills
- Driving
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »