Front Office Manager Jobs in Queens Village, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- White Plains, NY (20 miles from Queens Village, NY)
- 17 hours ago
- White Plains, NY (20 miles from Queens Village, NY)
- 17 hours ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Long Island City, NY (9 miles from Queens Village, NY)
- 1 day ago
- Long Island City, NY (9 miles from Queens Village, NY)
- 1 day ago
Office Manager to lead our front office operations, encompassing guest services, bell services, and concierge services....
Overnight Front Office Manager
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
We're currently seeking an impossibly charismatic Front Office Manager....
Overnight Front Office Supervisor
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
Job Description Press space or enter keys to toggle section visibility KEY RESPONSIBILITIES Job summary - The Night Audit Supervisor is responsible for greeting and checking-in/checking-out hotel...
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
The FDM will also attend hotel operations meetings and social functions as directed....
Resident Services Manager - Jersey City, NJ
- Jersey City, NJ (17 miles from Queens Village, NY)
- 3 days ago
- Jersey City, NJ (17 miles from Queens Village, NY)
- 3 days ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
- New York, NY (12 miles from Queens Village, NY)
- 3 days ago
- New York, NY (12 miles from Queens Village, NY)
- 3 days ago
management systems experience is a strong plus An organized multitasker who can handle high-volume PM operations with grace and efficiency Ready to work evening/PM shifts regularly, with the flexibility...
- New York, NY (12 miles from Queens Village, NY)
- 6 days ago
- New York, NY (12 miles from Queens Village, NY)
- 6 days ago
Qualifications The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services....
- Jamaica, NY (3 miles from Queens Village, NY)
- 7 days ago
- Jamaica, NY (3 miles from Queens Village, NY)
- 7 days ago
Front Desk Manager Marriott New York JFK Airport 135-25 142nd St. Jamaica, NY 11436 Hotel with 360 Rooms Managed By Chartwell Hospitality Full-Time You're the business manager for the Front Desk....
- Flushing, NY (4 miles from Queens Village, NY)
- 10 days ago
- Flushing, NY (4 miles from Queens Village, NY)
- 10 days ago
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Front Desk Supervisor- PM Shift
- Lyndhurst, NJ (19 miles from Queens Village, NY)
- 11 days ago
- Lyndhurst, NJ (19 miles from Queens Village, NY)
- 11 days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
- New York City, NY (13 miles from Queens Village, NY)
- 11 days ago
- New York City, NY (13 miles from Queens Village, NY)
- 11 days ago
Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Front Office Supervisor Hourly
- New York, NY (12 miles from Queens Village, NY)
- 12 days ago
- New York, NY (12 miles from Queens Village, NY)
- 12 days ago
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture....
- New York, NY (12 miles from Queens Village, NY)
- 13 days ago
- New York, NY (12 miles from Queens Village, NY)
- 13 days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
- New York, NY (12 miles from Queens Village, NY)
- 14 days ago
- New York, NY (12 miles from Queens Village, NY)
- 14 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Demographic Data for Queens Village, NY
Moving to Queens Village, NY? Find some basic demographic data about Queens Village, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Queens Village, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Queens Village, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Accounting
- Driving
- Education Experience
- Events
- Coaching
- Mentoring
- Telephone Skills
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- English
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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