Front Office Manager Jobs in Purchase, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Manager - Opera Experience Required
- Hasbrouck Heights, NJ (22 miles from Purchase, NY)
- 15 hours ago
- Hasbrouck Heights, NJ (22 miles from Purchase, NY)
- 15 hours ago
Office Manager!...
Guest Services Manager - Tempo by Hilton New York Times Square
- New York, NY (24 miles from Purchase, NY)
- 1 day ago
- New York, NY (24 miles from Purchase, NY)
- 1 day ago
The ideal candidate for this position will possess two years' experience as a Guest Relations, Guest Services or Front Office Manager in a hotel of comparable size that sees comparable volume....
- Fairfield, CT (24 miles from Purchase, NY)
- 4 days ago
- Fairfield, CT (24 miles from Purchase, NY)
- 4 days ago
Serves as Guest Relations Manager and handles the tracking of service issues....
- New York, NY (24 miles from Purchase, NY)
- 5 days ago
- New York, NY (24 miles from Purchase, NY)
- 5 days ago
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met....
Assistant Guest Service Manager
- Scarsdale, NY (5 miles from Purchase, NY)
- 5 days ago
- Scarsdale, NY (5 miles from Purchase, NY)
- 5 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Front Office Manager - Temporary
- New York, NY (24 miles from Purchase, NY)
- 6 days ago
- New York, NY (24 miles from Purchase, NY)
- 6 days ago
Position Summary: The Front Office Manager is responsible for leading the front desk operations of the hotel, ensuring a seamless guest experience from arrival to departure....
- New York, NY (24 miles from Purchase, NY)
- 7 days ago
- New York, NY (24 miles from Purchase, NY)
- 7 days ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
- New York, NY (24 miles from Purchase, NY)
- 7 days ago
- New York, NY (24 miles from Purchase, NY)
- 7 days ago
Career Growth Path: Front Desk Supervisor Assistant Front Office Manager Front Office Manager Key Responsibilities: Lead and support front desk agents in delivering exceptional service....
Front Office Manager - Millennium Hilton New York One UN Plaza
- New York, NY (24 miles from Purchase, NY)
- 7 days ago
- New York, NY (24 miles from Purchase, NY)
- 7 days ago
The Millennium Hilton New York One UN Plaza is looking for a Front Office Manager to join our team!...
Spa Front Desk Manager- Trump Int'l Hotel & Tower
- New York, NY (24 miles from Purchase, NY)
- 10 days ago
- New York, NY (24 miles from Purchase, NY)
- 10 days ago
Are you a leader with good communication skills, professional appearance, and experience with Booker/Mind/Body or Book 4 Time? We have a Team of passionate and professionals in a Luxury...
- New York, NY (24 miles from Purchase, NY)
- 11 days ago
- New York, NY (24 miles from Purchase, NY)
- 11 days ago
Office Managers Prepares Front Office Managers 30/60/90 day and annual reviews for Director of Front Office approval Assists Front Office and Desk Managers as necessary, including the Overnight shift...
- New York, NY (24 miles from Purchase, NY)
- 11 days ago
- New York, NY (24 miles from Purchase, NY)
- 11 days ago
Guest Services Supervisor Department: Guest Services Reports to: Guest Services Manager FLSA Status: Non-Exempt / Part-Time Hourly Union Code: Non-Union Minimum Pay Rate: $24.00/hour Maximum Pay Rate...
- Fort Lee, NJ (18 miles from Purchase, NY)
- 11 days ago
- Fort Lee, NJ (18 miles from Purchase, NY)
- 11 days ago
City, State: Fort Lee, New Jersey Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing...
- New York, NY (24 miles from Purchase, NY)
- 15 days ago
- New York, NY (24 miles from Purchase, NY)
- 15 days ago
Previous experience working in a guest relations or hospitality setting preferred. The ability to speak multiple languages is always welcomed....
- Scarsdale, NY (5 miles from Purchase, NY)
- 15 days ago
- Scarsdale, NY (5 miles from Purchase, NY)
- 15 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
Demographic Data for Purchase, NY
Moving to Purchase, NY? Find some basic demographic data about Purchase, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Purchase, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Purchase, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Directing
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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