Front Office Manager Jobs in New York City, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Manager - Innside New York (34189)
- New York, NY (2 miles from New York City, NY)
- 10 hours ago
- New York, NY (2 miles from New York City, NY)
- 10 hours ago
Directly oversee Front Office Managers and Front Desk Agents, ensuring efficient and exceptional guest service....
- Paramus, NJ (16 miles from New York City, NY)
- 1 day ago
- Paramus, NJ (16 miles from New York City, NY)
- 1 day ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Directly oversee Front Office Managers and Front Desk Agents, ensuring efficient and exceptional guest service....
Consistently deliver exceptional guest service at all times, setting the highest standards for the front-of-house team....
- New York, NY (2 miles from New York City, NY)
- 5 days ago
- New York, NY (2 miles from New York City, NY)
- 5 days ago
Consistently deliver exceptional guest service at all times, setting the highest standards for the front-of-house team. Drive the creation and execution of thoughtful Surprise and Delight moments....
Temporary Front Office Manager
- New York, NY (2 miles from New York City, NY)
- 6 days ago
- New York, NY (2 miles from New York City, NY)
- 6 days ago
owner and guest services....
Guest Experience Manager - The Fifth Avenue Hotel
- New York, NY (2 miles from New York City, NY)
- 6 days ago
- New York, NY (2 miles from New York City, NY)
- 6 days ago
Consistently deliver exceptional guest service at all times, setting the highest standards for the front-of-house team. Drive the creation and execution of thoughtful Surprise and Delight moments....
- Brooklyn, NY (1 mile from New York City, NY)
- 8 days ago
- Brooklyn, NY (1 mile from New York City, NY)
- 8 days ago
. • Prepare and conduct all guest services interviews and hiring procedures. • Approve Front Office payroll and manage individual timecards daily. • Prepare for and conduct AM/PM shift meetings to ensure...
- Saddle Brook, NJ (13 miles from New York City, NY)
- 8 days ago
- Saddle Brook, NJ (13 miles from New York City, NY)
- 8 days ago
Develops and maintains operating / training manuals for the Front Desk and Guest Services. Oversees reservations group coordinator, front desk, assistant front office manager and supervisors....
Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
- Carlstadt, NJ (8 miles from New York City, NY)
- 9 days ago
- Carlstadt, NJ (8 miles from New York City, NY)
- 9 days ago
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
Front Desk Manager- Evening Shift
- Carlstadt, NJ (8 miles from New York City, NY)
- 10 days ago
- Carlstadt, NJ (8 miles from New York City, NY)
- 10 days ago
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment....
- New York, NY (2 miles from New York City, NY)
- 12 days ago
- New York, NY (2 miles from New York City, NY)
- 12 days ago
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met....
- New York, NY (2 miles from New York City, NY)
- 12 days ago
- New York, NY (2 miles from New York City, NY)
- 12 days ago
Position Type: Full time Zip Code: 11201 Compensation: $49,500.00 - $74,000.00 Overview Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously...
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New York City, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- High School Diploma
- Retail
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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