Front Office Manager Jobs in New York City, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Manager - Waldorf Astoria New York
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
A Front Office Manager is responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\....
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
Title: Front Desk Supervisor Program: St. Nicholas House Salary: $41,000 - $45,500 per year Program Description: St. Nicholas House is a supportive SRO that provides permanent housing to 94 single...
Front Desk Manager- Overnight Marriott New York JFK Airport Jamaica, NY
- Jamaica, NY (10 miles from New York City, NY)
- 2 days ago
- Jamaica, NY (10 miles from New York City, NY)
- 2 days ago
Front Desk Manager- Overnight Marriott New York JFK Airport Jamaica, NY Compensation: $64,300 per year You're the business manager for the Front Desk. You ensure that well-trained, highly...
GUEST SERVICE SUPERVISOR/ Recruitment Bonus $1k
- Staten Island, NY (7 miles from New York City, NY)
- 2 days ago
- Staten Island, NY (7 miles from New York City, NY)
- 2 days ago
Duties and Responsibilities: Responsible for NNHG front desk operations to include lobby appearance guest service office operations etc....
- Jamaica, NY (10 miles from New York City, NY)
- 2 days ago
- Jamaica, NY (10 miles from New York City, NY)
- 2 days ago
Marriott New York JFK Airport 135-25 142nd St. Jamaica, NY 11436 360 Room Hotel Managed By Chartwell Hospitality Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation:...
- Montvale, NJ (23 miles from New York City, NY)
- 2 days ago
- Montvale, NJ (23 miles from New York City, NY)
- 2 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
- New York, NY (2 miles from New York City, NY)
- 3 days ago
- New York, NY (2 miles from New York City, NY)
- 3 days ago
As Front Office Manager, you will work effectively as a team contributor on all assignments and independently....
- New York, NY (2 miles from New York City, NY)
- 4 days ago
- New York, NY (2 miles from New York City, NY)
- 4 days ago
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met....
Assistant Guest Experience Manager
- Rye, NY (24 miles from New York City, NY)
- 4 days ago
- Rye, NY (24 miles from New York City, NY)
- 4 days ago
Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you a people person looking for a career with a little more fun? Join our reception team where...
- New York, NY (2 miles from New York City, NY)
- 4 days ago
- New York, NY (2 miles from New York City, NY)
- 4 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- New York, NY (2 miles from New York City, NY)
- 4 days ago
- New York, NY (2 miles from New York City, NY)
- 4 days ago
Front Office Manager 2.9 2.9 out of 5 stars 25 Cooper Square, New York, NY 10003 Calling All Night Owls: Take Charge as an Overnight Front Office Manager! Part-Time, Full Responsibility!...
Resident Services Manager - 7 Seventy House
- Hoboken, NJ (2 miles from New York City, NY)
- 5 days ago
- Hoboken, NJ (2 miles from New York City, NY)
- 5 days ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
Front Desk Supervisor Courtyard by Marriott Lyndhurst, NJ -Open Availability Required
- Lyndhurst, NJ (7 miles from New York City, NY)
- 6 days ago
- Lyndhurst, NJ (7 miles from New York City, NY)
- 6 days ago
We are hiring a Front Desk Supervisor! If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a...
- New York, NY (2 miles from New York City, NY)
- 6 days ago
- New York, NY (2 miles from New York City, NY)
- 6 days ago
We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Front Office Manager who can help us get there....
- New York, NY (2 miles from New York City, NY)
- 6 days ago
- New York, NY (2 miles from New York City, NY)
- 6 days ago
Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service....
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New York City, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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