Front Office Manager Jobs in Massapequa, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Bay Shore, NY (13 miles from Massapequa, NY)
- 22 hours ago
- Bay Shore, NY (13 miles from Massapequa, NY)
- 22 hours ago
Job Responsibilities ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and...
- Jamaica, NY (18 miles from Massapequa, NY)
- 3 days ago
- Jamaica, NY (18 miles from Massapequa, NY)
- 3 days ago
service aides/bell staff, concierge staff and PBX operators....
2025 US Open Guest Services Supervisor (Seasonal)
- Queens Village, NY (15 miles from Massapequa, NY)
- 23 days ago
- Queens Village, NY (15 miles from Massapequa, NY)
- 23 days ago
We are seeking Seasonal Guest Services Supervisors who will play an essential role in the US Open guest experience....
- Garden City, NY (9 miles from Massapequa, NY)
- 24 days ago
- Garden City, NY (9 miles from Massapequa, NY)
- 24 days ago
Guest Service Manager is responsible for overseeing Guest Services, Concierge, Valet Parking and Front Service staff to ensure customer satisfaction, quality service, compliance with company policies...
Front Office Manager - Residence Inn & Courtyard Central Islip
- Central Islip, NY (15 miles from Massapequa, NY)
- 30+ days ago
- Central Islip, NY (15 miles from Massapequa, NY)
- 30+ days ago
Front OfficeManager Residence Inn by Marriott & Courtyard by Marriott Central Islip, NY Position Details We are currently seeking an Front Office Manager who possesses exceptional skills for the following...
- Valley Stream, NY (13 miles from Massapequa, NY)
- 60+ days ago
- Valley Stream, NY (13 miles from Massapequa, NY)
- 60+ days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Demographic Data for Massapequa, NY
Moving to Massapequa, NY? Find some basic demographic data about Massapequa, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Massapequa, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Massapequa, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Interviewing
- Staffing
- Relationship Management
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Friendliness
- Auditing
- Telephone Skills
- Driving
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- Regulations
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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