Front Office Manager Jobs in Great Neck, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- New York, NY (14 miles from Great Neck, NY)
- 13 hours ago
- New York, NY (14 miles from Great Neck, NY)
- 13 hours ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- Yonkers, NY (15 miles from Great Neck, NY)
- 1 day ago
- Yonkers, NY (15 miles from Great Neck, NY)
- 1 day ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Bogota, NJ (18 miles from Great Neck, NY)
- 3 days ago
- Bogota, NJ (18 miles from Great Neck, NY)
- 3 days ago
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...
- Stamford, CT (21 miles from Great Neck, NY)
- 4 days ago
- Stamford, CT (21 miles from Great Neck, NY)
- 4 days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- New York, NY (14 miles from Great Neck, NY)
- 7 days ago
- New York, NY (14 miles from Great Neck, NY)
- 7 days ago
Guest Services Manager Business Unit: The Peninsula New York Location: New York Primarily responsible for managing the Guest Services department (Bell, Door, and Page Attendants), ensuring a strategic...
Manager, Guest Services - Dream Midtown New York
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability...
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
HOTEL FRONT DESK SUPERVISOR Macedon, NY ( Description Summary The Front Desk Supervisor is a working supervisor and the front office team leader responsible for assisting the Guest Service Manager in...
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
- New York, NY (14 miles from Great Neck, NY)
- 8 days ago
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Manager. The Front Desk Manager, under the direction of the Spa and Fitness Director, will be...
- Westbury, NY (6 miles from Great Neck, NY)
- 9 days ago
- Westbury, NY (6 miles from Great Neck, NY)
- 9 days ago
Front Desk Supervisor Courtyard by Marriott Westbury Long Island 1800 Privado Road Westbury, NY 11590 145 Room Hotel Managed By Chartwell Hospitality Compensation: $20.00 to $21.00 per hour,...
GUEST SERVICE SUPERVISOR/ Recruitment Bonus $1k
- New York, NY (14 miles from Great Neck, NY)
- 10 days ago
- New York, NY (14 miles from Great Neck, NY)
- 10 days ago
Duties and Responsibilities: Responsible for NNHG front desk operations to include lobby appearance guest service office operations etc....
- East Rutherford, NJ (20 miles from Great Neck, NY)
- 10 days ago
- East Rutherford, NJ (20 miles from Great Neck, NY)
- 10 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- New York City, NY (15 miles from Great Neck, NY)
- 10 days ago
- New York City, NY (15 miles from Great Neck, NY)
- 10 days ago
The Front Office Manager responsibilities include assisting in the oversight of the Front Office department which includes bellmen, doorman, front desk agents and concierge....
- New York, NY (14 miles from Great Neck, NY)
- 12 days ago
- New York, NY (14 miles from Great Neck, NY)
- 12 days ago
The Front Office Supervisor will also be responsible for training all Front Office staff and assisting the Front Office Manager in improving the culture of the department and hotel....
- New York, NY (14 miles from Great Neck, NY)
- 12 days ago
- New York, NY (14 miles from Great Neck, NY)
- 12 days ago
GUEST SERVICE SUPERVISOR (250001G7) Job Description GUEST SERVICE SUPERVISOR Job Number: 250001G7 Primary Location: United States-New York-Staten Island Organization: Staten Island Navy Lodge Pay Range...
Demographic Data for Great Neck, NY
Moving to Great Neck, NY? Find some basic demographic data about Great Neck, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Great Neck, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Great Neck, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Housekeeping Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Retail
- High School Diploma
- Payroll
- Accounting
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Budgets
- Regulations
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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