Front Office Manager Jobs in Congers, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor The Park Hotel East Rutherford, NJ
- East Rutherford, NJ (24 miles from Congers, NY)
- moments ago
- East Rutherford, NJ (24 miles from Congers, NY)
- moments ago
Assisting Guest Services Manager with monitoring performance and attendance. Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches....
- Montvale, NJ (9 miles from Congers, NY)
- 4 hours ago
- Montvale, NJ (9 miles from Congers, NY)
- 4 hours ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
Guest Services Supervisor - $24/hr
- Suffern, NY (9 miles from Congers, NY)
- 2 days ago
- Suffern, NY (9 miles from Congers, NY)
- 2 days ago
THE ROLE Position: Guest Services Supervisor - $24/hr Reports To: Guest Services Manager, Rooms Director COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter...
- Paramus, NJ (16 miles from Congers, NY)
- 2 days ago
- Paramus, NJ (16 miles from Congers, NY)
- 2 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- White Plains, NY (12 miles from Congers, NY)
- 7 days ago
- White Plains, NY (12 miles from Congers, NY)
- 7 days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Nyack, NY (5 miles from Congers, NY)
- 8 days ago
- Nyack, NY (5 miles from Congers, NY)
- 8 days ago
City, State: Nyack, New York Salary range $65,000.00-$70,000.00 Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall success of the hotel...
- Saddle Brook, NJ (19 miles from Congers, NY)
- 9 days ago
- Saddle Brook, NJ (19 miles from Congers, NY)
- 9 days ago
Develops and maintains operating / training manuals for the Front Desk and Guest Services. Oversees reservations group coordinator, front desk, assistant front office manager and supervisors....
- Carlstadt, NJ (23 miles from Congers, NY)
- 10 days ago
- Carlstadt, NJ (23 miles from Congers, NY)
- 10 days ago
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
Front Desk Manager- Evening Shift
- Carlstadt, NJ (23 miles from Congers, NY)
- 11 days ago
- Carlstadt, NJ (23 miles from Congers, NY)
- 11 days ago
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
Night Audit Supervisor - Marriott Stamford Hotel & Spa
- Stamford, CT (21 miles from Congers, NY)
- 14 days ago
- Stamford, CT (21 miles from Congers, NY)
- 14 days ago
Night Audit Supervisor - Marriott Stamford Hotel & Spa Stamford, CT, USA Req #1407 Friday, April 18, 2025 The difference between being a good business and an amazing business can be found in the...
- Greenwich, CT (17 miles from Congers, NY)
- 45+ days ago
- Greenwich, CT (17 miles from Congers, NY)
- 45+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Dobbs Ferry, NY (10 miles from Congers, NY)
- 45+ days ago
- Dobbs Ferry, NY (10 miles from Congers, NY)
- 45+ days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
Demographic Data for Congers, NY
Moving to Congers, NY? Find some basic demographic data about Congers, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Congers, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Congers, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »