Front Office Manager Jobs in Briarcliff Manor, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front End Manager- Entry Level
- Wilton, CT (21 miles from Briarcliff Manor, NY)
- 1 day ago
- Wilton, CT (21 miles from Briarcliff Manor, NY)
- 1 day ago
Front End Manager- Entry Level Since 1949 we have prided ourselves on delivering excellent service to our customers. As we grow we are looking for individuals who can help us continue that...
- Yonkers, NY (13 miles from Briarcliff Manor, NY)
- 6 days ago
- Yonkers, NY (13 miles from Briarcliff Manor, NY)
- 6 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Norwalk, CT (20 miles from Briarcliff Manor, NY)
- 7 days ago
- Norwalk, CT (20 miles from Briarcliff Manor, NY)
- 7 days ago
Front Desk Manager Full-Time Residence Inn by Marriott Norwalk Norwalk, CT A property of: Shaner Hotel Group Posted August 2, 2025 by Shaner Hotel Group Apply Save Share This Job JOB DETAILS Job...
- Hasbrouck Heights, NJ (22 miles from Briarcliff Manor, NY)
- 11 days ago
- Hasbrouck Heights, NJ (22 miles from Briarcliff Manor, NY)
- 11 days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
- Wilton, CT (21 miles from Briarcliff Manor, NY)
- 11 days ago
- Wilton, CT (21 miles from Briarcliff Manor, NY)
- 11 days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- New Windsor, NY (23 miles from Briarcliff Manor, NY)
- 12 days ago
- New Windsor, NY (23 miles from Briarcliff Manor, NY)
- 12 days ago
Act as a link between guests and hotel management. Implement procedures to improve service to attract new customers....
Assistant Guest Service Manager
- Montvale, NJ (12 miles from Briarcliff Manor, NY)
- 24 days ago
- Montvale, NJ (12 miles from Briarcliff Manor, NY)
- 24 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Night Audit Supervisor - Marriott Stamford Hotel & Spa
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 27 days ago
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 27 days ago
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at...
- Old Greenwich, CT (16 miles from Briarcliff Manor, NY)
- 29 days ago
- Old Greenwich, CT (16 miles from Briarcliff Manor, NY)
- 29 days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- Fort Lee, NJ (21 miles from Briarcliff Manor, NY)
- 45+ days ago
- Fort Lee, NJ (21 miles from Briarcliff Manor, NY)
- 45+ days ago
City, State: Fort Lee, New Jersey Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing...
- Greenwich, CT (13 miles from Briarcliff Manor, NY)
- 90+ days ago
- Greenwich, CT (13 miles from Briarcliff Manor, NY)
- 90+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Demographic Data for Briarcliff Manor, NY
Moving to Briarcliff Manor, NY? Find some basic demographic data about Briarcliff Manor, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Briarcliff Manor, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Briarcliff Manor, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Hospitality Management
- Food Safety
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Ordering
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Coaching
- Events
- Telephone Skills
- Driving
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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