Front Office Manager Jobs in Ballston Spa, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Troy, NY (22 miles from Ballston Spa, NY)
- 5 days ago
- Troy, NY (22 miles from Ballston Spa, NY)
- 5 days ago
Must have 3 -4 Years' experience in guest service/hotel experience; supervisory experience preferred....
- Albany, NY (18 miles from Ballston Spa, NY)
- 6 days ago
- Albany, NY (18 miles from Ballston Spa, NY)
- 6 days ago
Pay Range: $15.50- $24.50 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation...
- Glenville, NY (10 miles from Ballston Spa, NY)
- 10 days ago
- Glenville, NY (10 miles from Ballston Spa, NY)
- 10 days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Queensbury, NY (23 miles from Ballston Spa, NY)
- 18 days ago
- Queensbury, NY (23 miles from Ballston Spa, NY)
- 18 days ago
Service To increase revenues by controlling labor and other costs Investigate and resolve guest concerns in a courteous and professional manner To ensure maintenance and cleanliness of Front Office...
- Troy, NY (22 miles from Ballston Spa, NY)
- 45+ days ago
- Troy, NY (22 miles from Ballston Spa, NY)
- 45+ days ago
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven...
- Saratoga Springs, NY (6 miles from Ballston Spa, NY)
- 60+ days ago
- Saratoga Springs, NY (6 miles from Ballston Spa, NY)
- 60+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Demographic Data for Ballston Spa, NY
Moving to Ballston Spa, NY? Find some basic demographic data about Ballston Spa, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Ballston Spa, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Ballston Spa, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Staffing
- Relationship Management
- Interviewing
- Retail
- Payroll
- Accounting
- High School Diploma
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Budgets
- Regulations
- English
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »