Front Office Manager Jobs in Passaic, NJ
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor The Park Hotel East Rutherford, NJ
- East Rutherford, NJ (3 miles from Passaic, NJ)
- 7 hours ago
- East Rutherford, NJ (3 miles from Passaic, NJ)
- 7 hours ago
Assisting Guest Services Manager with monitoring performance and attendance. Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches....
- Montvale, NJ (14 miles from Passaic, NJ)
- 11 hours ago
- Montvale, NJ (14 miles from Passaic, NJ)
- 11 hours ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
Front Office Manager - Innside New York (34189)
- New York, NY (10 miles from Passaic, NJ)
- 1 day ago
- New York, NY (10 miles from Passaic, NJ)
- 1 day ago
Directly oversee Front Office Managers and Front Desk Agents, ensuring efficient and exceptional guest service....
Guest Services Supervisor - $24/hr
- Suffern, NY (19 miles from Passaic, NJ)
- 2 days ago
- Suffern, NY (19 miles from Passaic, NJ)
- 2 days ago
THE ROLE Position: Guest Services Supervisor - $24/hr Reports To: Guest Services Manager, Rooms Director COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter...
- Paramus, NJ (6 miles from Passaic, NJ)
- 2 days ago
- Paramus, NJ (6 miles from Passaic, NJ)
- 2 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Front Office Manager - Innside New York
- New York City, NY (11 miles from Passaic, NJ)
- 2 days ago
- New York City, NY (11 miles from Passaic, NJ)
- 2 days ago
Directly oversee Front Office Managers and Front Desk Agents, ensuring efficient and exceptional guest service....
- New York City, NY (11 miles from Passaic, NJ)
- 5 days ago
- New York City, NY (11 miles from Passaic, NJ)
- 5 days ago
Consistently deliver exceptional guest service at all times, setting the highest standards for the front-of-house team....
- New York, NY (10 miles from Passaic, NJ)
- 7 days ago
- New York, NY (10 miles from Passaic, NJ)
- 7 days ago
Consistently deliver exceptional guest service at all times, setting the highest standards for the front-of-house team. Drive the creation and execution of thoughtful Surprise and Delight moments....
Temporary Front Office Manager
- New York, NY (10 miles from Passaic, NJ)
- 7 days ago
- New York, NY (10 miles from Passaic, NJ)
- 7 days ago
owner and guest services....
Guest Experience Manager - The Fifth Avenue Hotel
- New York, NY (10 miles from Passaic, NJ)
- 7 days ago
- New York, NY (10 miles from Passaic, NJ)
- 7 days ago
Consistently deliver exceptional guest service at all times, setting the highest standards for the front-of-house team. Drive the creation and execution of thoughtful Surprise and Delight moments....
- White Plains, NY (22 miles from Passaic, NJ)
- 7 days ago
- White Plains, NY (22 miles from Passaic, NJ)
- 7 days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Nyack, NY (19 miles from Passaic, NJ)
- 8 days ago
- Nyack, NY (19 miles from Passaic, NJ)
- 8 days ago
City, State: Nyack, New York Salary range $65,000.00-$70,000.00 Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall success of the hotel...
- Brooklyn, NY (13 miles from Passaic, NJ)
- 9 days ago
- Brooklyn, NY (13 miles from Passaic, NJ)
- 9 days ago
. • Prepare and conduct all guest services interviews and hiring procedures. • Approve Front Office payroll and manage individual timecards daily. • Prepare for and conduct AM/PM shift meetings to ensure...
- Saddle Brook, NJ (3 miles from Passaic, NJ)
- 9 days ago
- Saddle Brook, NJ (3 miles from Passaic, NJ)
- 9 days ago
Develops and maintains operating / training manuals for the Front Desk and Guest Services. Oversees reservations group coordinator, front desk, assistant front office manager and supervisors....
- New York City, NY (11 miles from Passaic, NJ)
- 9 days ago
- New York City, NY (11 miles from Passaic, NJ)
- 9 days ago
Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Demographic Data for Passaic, NJ
Moving to Passaic, NJ? Find some basic demographic data about Passaic, NJ below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Passaic, NJ
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Passaic, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Staffing
- Relationship Management
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »