Front Office Manager Jobs in Glassboro, NJ
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Supervisor Motto Philadelphia Modus by PM Hotel Group
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 1 day ago
Assisting Guest Services Manager with monitoring performance and attendance. Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches....
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 2 days ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 2 days ago
What You'll Do Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team....
Guest Experience Manager / Front Desk Agent - Full Time
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 3 days ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 3 days ago
Club Quarters Application- US who we are CQ hotels are designed to offer uncomplicated, hi-tech, contemporary travel experiences to business travelers and urban explorers. Urban design, vibrant...
- New Castle, DE (24 miles from Glassboro, NJ)
- 14 days ago
- New Castle, DE (24 miles from Glassboro, NJ)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 14 days ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 14 days ago
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 22 days ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 22 days ago
What You'll Do Responsible leading all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff....
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 23 days ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 23 days ago
Department: Audience Experience Reports to: Associate Director, Audience Experience Direct Reports: Part-Time Usher Staff Summary The Guest Services Manager for The Philadelphia Orchestra and Ensemble...
Front Office Supervisor Westin Wilmington
- Wilmington, DE (20 miles from Glassboro, NJ)
- 30+ days ago
- Wilmington, DE (20 miles from Glassboro, NJ)
- 30+ days ago
Assisting Guest Services Manager with monitoring performance and attendance. Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches....
Assistant Front Office Manager HOTEL DU PONT
- Wilmington, DE (20 miles from Glassboro, NJ)
- 30+ days ago
- Wilmington, DE (20 miles from Glassboro, NJ)
- 30+ days ago
What You’ll Do: Assist in managing all aspects of the Front Office, including Front Desk, Guest Services, and Bell/Valet operations Lead and motivate a team of associates to deliver exceptional, anticipatory...
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 60+ days ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 60+ days ago
Reviews occupancy flow patterns throughout the evening as well as Guest Services logs and applicable computer reports to ensure proper department coverage and an outstanding level of service Supervises...
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 90+ days ago
- Philadelphia, PA (17 miles from Glassboro, NJ)
- 90+ days ago
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
Demographic Data for Glassboro, NJ
Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Glassboro, NJ
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Glassboro, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »