Front Office Manager Jobs in Stillwater, MN
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Minneapolis, MN (21 miles from Stillwater, MN)
- 4 days ago
- Minneapolis, MN (21 miles from Stillwater, MN)
- 4 days ago
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Basic computer knowledge and excellent verbal skills needed....
- Minneapolis, MN (21 miles from Stillwater, MN)
- 11 days ago
- Minneapolis, MN (21 miles from Stillwater, MN)
- 11 days ago
Reporting to the Front Office Manager, this role requires a results-driven, outgoing, and enthusiastic leader committed to exceeding the needs and expectations of our guests and colleagues....
- Minneapolis, MN (21 miles from Stillwater, MN)
- 30+ days ago
- Minneapolis, MN (21 miles from Stillwater, MN)
- 30+ days ago
Overview Join our team as a Front Office Manager and make a difference in our guests' experiences!...
Assistance Front Office Manager
- Minneapolis, MN (21 miles from Stillwater, MN)
- 60+ days ago
- Minneapolis, MN (21 miles from Stillwater, MN)
- 60+ days ago
Perform any other duties as assigned by the Front Office Manager, Director of Operations, and General Manager....
Demographic Data for Stillwater, MN
Moving to Stillwater, MN? Find some basic demographic data about Stillwater, MN below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Stillwater, MN
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Stillwater, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Directing
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Education Experience
- Employee Development
- Budgets
- Coaching
- Inventory Management
- Regulations
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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