Front Office Manager Jobs in Michigan
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards....
In PersonFront Office Supervisor Full TimeUSILChicago - United States14 days ago Opening Share 1.3k 0 5.7k 0 Industry:- Hotels & Resorts Role:- Front Office Manager Level:- Staff Line level Department:- Front...
In PersonHotel Front Desk Supervisor OPENING DATE: 5/19/26 CLOSING DATE: OPEN HOURS: FULL-TIME POSITION; MUST BE AVAILABLE TO WORK ALL SHIFTS, HOLIDAYS AND WEEKENDS. WAGE: DEPENDENT UPON QUALIFICATIONS...
In Personhigh standards of guest service throughout the front-end operations....
In PersonFront Desk Supervisor- Open Availability
- Concord Hospitality
- Grand Rapids, MI
- 14 days ago
- Grand Rapids, MI
- 14 days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
In PersonWe are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
In Person- Michaels Stores
- Commerce Township, MI
- 15 days ago
- Commerce Township, MI
- 15 days ago
Store - DET-COMMERCE TOWNSHIP, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
In PersonGuest Experience Manager(Xplore Cannabis)
- Common Citizen
- Lapeer, MI
- 20 days ago
- Lapeer, MI
- 20 days ago
Guest Experience Manager Department: Retail Reports to: General Manager FSLA Status: Non-Exempt About Us Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions...
In Personof Guest Services staff immediately....
In PersonPosition Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
In PersonFront Office Manager at Saint John's Resort
- Schulte Companies
- Plymouth, MI
- 29 days ago
- Plymouth, MI
- 29 days ago
Front desk supervisor, Assistant Front Office Manager, etc.)...
In Person- Davidson Hospitality Group
- Mackinac Island, MI
- 30+ days ago
- Mackinac Island, MI
- 30+ days ago
With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement....
In PersonAssistant Guest Services Manager - The Henry Dearborn, MI
- Hotel Equities
- Dearborn, MI
- 30+ days ago
- Dearborn, MI
- 30+ days ago
Service Manager supports the Guest Services Manager in delivering a seamless, refined guest experience....
In Personservice standards....
In PersonGuest Service Manager Assistant(Full Time)
- Busch's, Inc.
- South Lyon, MI
- 45+ days ago
- South Lyon, MI
- 45+ days ago
Specific Accountabilities: Oversee all aspects of guest service operations as person in charge Exemplify key concepts of hospitality when interacting with guests, associates, and community Ensure adherence...
In Person Full TimeDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Michigan
Highest Education Level
Front Office Managers in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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