Front Office Manager Jobs in Baltimore, MD
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Resident Services Manager 2 - Calvert's Walk
- UDR Inc.
- Bel Air, MD (22 miles from Baltimore, MD)
- 7 days ago
- Bel Air, MD (22 miles from Baltimore, MD)
- 7 days ago
UDR is now hiring a Resident Services Manager 2 to join our team at Calvert's Walk, our apartment community (276 homes), located in Bel Air, MD. GENERAL SUMMARY OF DUTIES: The Resident Services...
In PersonFront End Manager-Owings Mills
- Safeway
- Owings Mills, MD (13 miles from Baltimore, MD)
- 15 days ago
- Owings Mills, MD (13 miles from Baltimore, MD)
- 15 days ago
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons...
In PersonWhy choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons...
In PersonSlots/ Guest Services Supervisor - Maryland
- Maryland Live! Casino & Hotel
- Hanover, MD (10 miles from Baltimore, MD)
- 21 days ago
- Hanover, MD (10 miles from Baltimore, MD)
- 21 days ago
Assists Guest Services team members as needed with the payment of slot machine jackpots and machine malfunctions....
In Person- Sage Hospitality Resources, LLP
- Baltimore, MD
- 22 days ago
- Baltimore, MD
- 22 days ago
ID: 2026-31632 Position Type: Regular Full-Time Property : Hyatt Place Baltimore Outlet: Hyatt Place Category: Front Desk & Guest Services Min: USD $20.00/Hr. Max: USD $23.00/Hr....
In PersonPT Assistant Front End Manager - Front End - 0353
- Giant Food - PROD
- Towson, MD (7 miles from Baltimore, MD)
- 22 days ago
- Towson, MD (7 miles from Baltimore, MD)
- 22 days ago
Category/Area of Expertise: Accounting/Finance Job Requisition: 446713 Address: USA-MD-Towson-8100 Loch Raven Blvd Store Code: GF - Store Admin (2501151) Who is Giant? Born in the DMV, we've been...
In Person Part TimePT Assistant Front End Manager - Front End - 2301
- Giant Food - PROD
- Burtonsville, MD (20 miles from Baltimore, MD)
- 22 days ago
- Burtonsville, MD (20 miles from Baltimore, MD)
- 22 days ago
Category/Area of Expertise: Retail Store Positions Job Requisition: 437605 Address: USA-MD-Burtonsville-15618 Old Columbia Pike Store Code: GF - Store Admin (2501189) Who is Giant? Born in the...
In Person Part TimePT Assistant Front End Manager - Front End - 0197
- Giant Food - PROD
- Baltimore, MD
- 24 days ago
- Baltimore, MD
- 24 days ago
Category/Area of Expertise: Customer Support Job Requisition: 461262 Address: USA-MD-Baltimore-7944 Honeygo Blvd. Store Code: GF - Store Admin (2501149) Who is Giant? Born in the DMV, we've been...
In Person Part TimePT Assistant Front End Manager - Front End - 0100
- Giant Food - PROD
- Cockeysville, MD (13 miles from Baltimore, MD)
- 24 days ago
- Cockeysville, MD (13 miles from Baltimore, MD)
- 24 days ago
Category/Area of Expertise: Retail Store Positions Job Requisition: 463689 Address: USA-MD-Cockeysville-11399 York Road Store Code: GF - Store Admin (2501157) Who is Giant? Born in the DMV, we've...
In Person Part TimeResident Services Manager 2 - The Quarters at Towson
- UDR Inc.
- Towson, MD (7 miles from Baltimore, MD)
- 29 days ago
- Towson, MD (7 miles from Baltimore, MD)
- 29 days ago
UDR is now hiring a Resident Services Manager 2 to join our team at The Quarters at Towson in Towson, MD. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all...
In Person- Donohoe Hospitality Services
- Baltimore, MD
- 30+ days ago
- Baltimore, MD
- 30+ days ago
Position Summary The Front Office Manager is responsible for overseeing all front office operations, ensuring outstanding guest service, operational efficiency, and team engagement....
In Person- The Scion Group
- Towson, MD (7 miles from Baltimore, MD)
- 45+ days ago
- Towson, MD (7 miles from Baltimore, MD)
- 45+ days ago
Want to learn more about The Scion Group? Check out our website. We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we...
In PersonSupervises the Guest Services staff....
In PersonDemographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Baltimore, MD
Highest Education Level
Front Office Managers in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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