Front Office Manager Jobs in Indiana
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...
. • Maintains and improves guest service and courtesy control programs....
Front Desk Supervisor - Embassy Suites South Bend
- South Bend, IN
- 7 days ago
- South Bend, IN
- 7 days ago
service and financial profitability....
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Assistant Front End Manager Trainee - Valpo Calumet Ave
- Valparaiso, IN
- 17 days ago
- Valparaiso, IN
- 17 days ago
Job Summary: We are looking for a highly motivated and enthusiastic Assistant Front End Manager Trainee to join our team. This position is designed to train and develop future leaders by providing...
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
Provide superior level of guest service. Maintain extensive knowledge of products, services, promotions, and programs....
JOB DESCRIPTION FRONTEND MANAGER Described below are the major duties and responsibilities of a Frontend Manager. If you have any questions about this information, please ask your immediate...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Indiana
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Labor Management
- Baking
- Directing
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Education Experience
- Employee Development
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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