Front Office Manager Jobs in New Palestine, IN
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Indianapolis, IN (12 miles from New Palestine, IN)
- 28 days ago
- Indianapolis, IN (12 miles from New Palestine, IN)
- 28 days ago
Job Details Level Experienced Job Location Indianapolis, IN - Indianapolis, IN Position Type Full Time 30-40 hours per week Education Level 2 Year Degree Salary Range $30.00 - $34.00 Hourly Job...
- Carmel, IN (22 miles from New Palestine, IN)
- 1 day ago
- Carmel, IN (22 miles from New Palestine, IN)
- 1 day ago
. • Maintains and improves guest service and courtesy control programs....
- Carmel, IN (22 miles from New Palestine, IN)
- 7 days ago
- Carmel, IN (22 miles from New Palestine, IN)
- 7 days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
Assistant Guest Service Manager
- Carmel, IN (22 miles from New Palestine, IN)
- 7 days ago
- Carmel, IN (22 miles from New Palestine, IN)
- 7 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Carmel, IN (22 miles from New Palestine, IN)
- 8 days ago
- Carmel, IN (22 miles from New Palestine, IN)
- 8 days ago
Schedule is to be approved by Assistant Manager and posted on Wednesday each week. • Have a thorough knowledge of Guest Service Satisfaction system and scores....
- Shelbyville, IN (15 miles from New Palestine, IN)
- 20 days ago
- Shelbyville, IN (15 miles from New Palestine, IN)
- 20 days ago
Provide superior level of guest service. Maintain extensive knowledge of products, services, promotions, and programs....
Demographic Data for New Palestine, IN
Moving to New Palestine, IN? Find some basic demographic data about New Palestine, IN below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New Palestine, IN
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New Palestine, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Directing
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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