Front Office Manager Jobs in Greenwood, IN
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Indianapolis, IN (12 miles from Greenwood, IN)
- 6 hours ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 6 hours ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
Monitor and respond to guest correspondence that is directed to Guest Services email inbox....
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
Night Audit Supervisor - Conrad Indianapolis
- Indianapolis, IN (12 miles from Greenwood, IN)
- 23 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 23 days ago
Communicate with Front Office Manager/Director regarding problems with cashiering functions of Guest Service Agents and prepare weekly night audit schedule. What are we looking for?...
- Shelbyville, IN (21 miles from Greenwood, IN)
- 45+ days ago
- Shelbyville, IN (21 miles from Greenwood, IN)
- 45+ days ago
Provide superior level of guest service. Maintain extensive knowledge of products, services, promotions, and programs....
Demographic Data for Greenwood, IN
Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Greenwood, IN
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Greenwood, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Hospitality Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Ordering
- Point-of-Sale System
- Housekeeping
- Reimbursement
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Events
- Coaching
- Telephone Skills
- Driving
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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