Front Office Manager Jobs in Evanston, IL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Manager Task Force
- Davidson Hospitality Group
- Oak Brook, IL (21 miles from Evanston, IL)
- 1 day ago
- Oak Brook, IL (21 miles from Evanston, IL)
- 1 day ago
Overview Join our team as a Front Office Manager and make a difference in our guests' experiences!...
In Person- Crescent Hotels & Resorts
- Oak Brook, IL (21 miles from Evanston, IL)
- 8 days ago
- Oak Brook, IL (21 miles from Evanston, IL)
- 8 days ago
Le Merieien Chicago - Oakbrook Center is ceeking a charismatic individual to take us to the next level. Our dream candidate intimately understands the dynamics of the role and how it greatly...
In Person- Sonesta
- Chicago, IL (10 miles from Evanston, IL)
- 10 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 10 days ago
Serve as Manager on Duty (MOD) during assigned morning and evening shifts, acting independently to oversee hotel operations in the absence of senior leadership....
In Person- Aloft Chicago Mag Mile
- Chicago, IL (10 miles from Evanston, IL)
- 13 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 13 days ago
Services REPORTS TO: Front Office Manager STATUS: Non-exempt JOB SUMMARY Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their...
In Person- The Marcus Corporation
- Chicago, IL (10 miles from Evanston, IL)
- 22 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 22 days ago
Position Requirements: Minimum 2 years of experience as an Assistant Front Office Manager or similar leadership role in a hotel or resort preferred....
In PersonAssistant Front Office Manager
- Viceroy Hotel Group
- Chicago, IL (10 miles from Evanston, IL)
- 24 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 24 days ago
Location Viceroy Chicago, IL Overview The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing...
In PersonFront Office Manager - Soho House Chicago
- Soho House & Co.
- Chicago, IL (10 miles from Evanston, IL)
- 30+ days ago
- Chicago, IL (10 miles from Evanston, IL)
- 30+ days ago
A successful Front Office Manager has previous experience managing a high-volume, elevated and customer driven boutique property....
In Person- Choice Hotels Int. Inc.
- Chicago, IL (10 miles from Evanston, IL)
- 30+ days ago
- Chicago, IL (10 miles from Evanston, IL)
- 30+ days ago
service....
In Person- Kimpton Hotels & Restaurants
- Chicago, IL (10 miles from Evanston, IL)
- 30+ days ago
- Chicago, IL (10 miles from Evanston, IL)
- 30+ days ago
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
In Person- Posted April 15, 2026
- Chicago, IL (10 miles from Evanston, IL)
- 45+ days ago
- Chicago, IL (10 miles from Evanston, IL)
- 45+ days ago
Advancement Opportunities and Professional Career Path: Front Office Manager Assistant General Manager General Manager Are you looking to plant your roots, be a part of a TEAM that feels like family...
In PersonGuest Services Supervisor-Chicago Theatre
- Madison Square Garden, Inc.
- Chicago, IL (10 miles from Evanston, IL)
- 45+ days ago
- Chicago, IL (10 miles from Evanston, IL)
- 45+ days ago
The Guest Services Supervisor will report into the Guest Services Manager. What will you do? Accountable for daily supervision and leadership of front of house staff....
In Person- FRENCH LICK RESORT
- Chicago, IL (10 miles from Evanston, IL)
- 45+ days ago
- Chicago, IL (10 miles from Evanston, IL)
- 45+ days ago
Oversees front office/front desk operations during the overnight shift while providing excellent guest services. Process guest check-outs and handle monetary transactions....
In PersonDemographic Data for Evanston, IL
Moving to Evanston, IL? Find some basic demographic data about Evanston, IL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Evanston, IL
Highest Education Level
Front Office Managers in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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