Front Office Manager Jobs in Des Plaines, IL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Manager (Swing Shift) - The Hoxton, Chicago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
We are looking for an experienced Guest Service Manager to join our Front Office team!...
Guest Service Manager (Swing Shift) - The Hoxton, Chicago
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 days ago
We are looking for an experienced Guest Service Manager to join our Front Office team!...
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
This role includes hands-on guest service duties as well as supervisory responsibilities to ensure smooth daily operations....
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
611 - Front End - Front End Manager FT Marshfield, Chicago, Illinois, United States of America Job Description Posted Tuesday, July 29, 2025 at 4:00 AM As one of America's fastest-growing regional...
- Chicago, IL (15 miles from Des Plaines, IL)
- 13 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 13 days ago
Compensation starts at range between $50,424.00 and $63,030.00 annual salary Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and...
- Vernon Hills, IL (13 miles from Des Plaines, IL)
- 14 days ago
- Vernon Hills, IL (13 miles from Des Plaines, IL)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Chicago, IL (15 miles from Des Plaines, IL)
- 14 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 14 days ago
Oversees front office/front desk operations during the overnight shift while providing excellent guest services. Process guest check-outs and handle monetary transactions....
- Rosemont, IL (3 miles from Des Plaines, IL)
- 15 days ago
- Rosemont, IL (3 miles from Des Plaines, IL)
- 15 days ago
service, operational needs, and financial objectives are met Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates Promote same day selling...
Overnight Front Office Supervisor - Waldorf Astoria Chicago
- Chicago, IL (15 miles from Des Plaines, IL)
- 21 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 21 days ago
service and financial profitability....
Guest Services Supervisor- Sofitel Chicago Magnificent Mile
- Chicago, IL (15 miles from Des Plaines, IL)
- 22 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 22 days ago
Joy in each extraordinary experience Guest Services Supervisor Belong in a place where you can be yourself and love what you do....
- Chicago, IL (15 miles from Des Plaines, IL)
- 27 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 27 days ago
The Front Office Manager should possess strong communication skills and demonstrate leadership abilities....
Front Office Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
- Chicago, IL (15 miles from Des Plaines, IL)
- 28 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 28 days ago
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Chicago, IL (15 miles from Des Plaines, IL)
- 29 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 29 days ago
We're currently seeking a Front Office Manager....
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Des Plaines, IL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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