Front Office Manager Jobs in Riverdale, GA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Supervisor-Hotel Colee
- Atlanta, GA (13 miles from Riverdale, GA)
- 5 hours ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 5 hours ago
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture....
- Atlanta, GA (13 miles from Riverdale, GA)
- 3 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 3 days ago
We are hiring a Front Desk Supervisor! Must have open availability to work weekdays and weekends. Must have 2 years' of Front Desk Clerk experience. Select-service hotel experience preferred....
- Atlanta, GA (13 miles from Riverdale, GA)
- 3 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 3 days ago
Excellent interpersonal and communication skills Proven leadership and organizational skills Working knowledge of hotel management systems Able to multitask and prioritize tasks Flexible schedule- MUST...
Valet Guest Service Manager - Atlanta, GA
- Atlanta, GA (13 miles from Riverdale, GA)
- 5 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 5 days ago
Primary Objective: To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance....
- Atlanta, GA (13 miles from Riverdale, GA)
- 11 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 11 days ago
Lead and manage all Guest Services operations, including front desk, concierge, and guest relations, to deliver exceptional service consistently Own and manage the Guest Services budget, tracking expenses...
- Atlanta, GA (13 miles from Riverdale, GA)
- 13 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 13 days ago
As the Front Office Manager, you will ensure smooth operations at the front desk....
- Tucker, GA (23 miles from Riverdale, GA)
- 13 days ago
- Tucker, GA (23 miles from Riverdale, GA)
- 13 days ago
This role also supports the Front Office Manager and serves as a point of contact for guest services and staff coordination....
- Atlanta, GA (13 miles from Riverdale, GA)
- 16 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 16 days ago
The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel 3600 Piedmont Road Northeast Atlanta, GA 30305 102 Room Hotel 1 Location Employee Benefits( Medical, dental, vision) + Marriott Discounted...
- Stone Mountain, GA (19 miles from Riverdale, GA)
- 16 days ago
- Stone Mountain, GA (19 miles from Riverdale, GA)
- 16 days ago
Supervise the Guest Service Agents. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees....
Assistant Guest Service Manager
- Atlanta, GA (13 miles from Riverdale, GA)
- 21 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 21 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Atlanta, GA (13 miles from Riverdale, GA)
- 21 days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 21 days ago
The Front Office Manager should possess strong communication skills and demonstrate leadership abilities....
- Peachtree City, GA (15 miles from Riverdale, GA)
- 30+ days ago
- Peachtree City, GA (15 miles from Riverdale, GA)
- 30+ days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
- Atlanta, GA (13 miles from Riverdale, GA)
- 30+ days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 30+ days ago
Replies within 24 hours Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Vision insurance...
- Atlanta, GA (13 miles from Riverdale, GA)
- 60+ days ago
- Atlanta, GA (13 miles from Riverdale, GA)
- 60+ days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
Demographic Data for Riverdale, GA
Moving to Riverdale, GA? Find some basic demographic data about Riverdale, GA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Riverdale, GA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Riverdale, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Employee Development
- Coaching
- Events
- Education Experience
- Budgets
- Regulations
- Inventory Management
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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