Front Office Manager Jobs in Duluth, GA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- Stone Mountain, GA (14 miles from Duluth, GA)
- 7 days ago
- Stone Mountain, GA (14 miles from Duluth, GA)
- 7 days ago
Supervise the Guest Service Agents. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees....
Front Office Manager - R-0065626
- Atlanta, GA (21 miles from Duluth, GA)
- 8 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 8 days ago
SummaryThe Front Office Manager (FOM) is the onsite leader of daily operations of the hotel....
- Atlanta, GA (21 miles from Duluth, GA)
- 8 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 8 days ago
**What You'll Do** Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team....
- Braselton, GA (22 miles from Duluth, GA)
- 8 days ago
- Braselton, GA (22 miles from Duluth, GA)
- 8 days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- Norcross, GA (4 miles from Duluth, GA)
- 12 days ago
- Norcross, GA (4 miles from Duluth, GA)
- 12 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
- Suwanee, GA (6 miles from Duluth, GA)
- 17 days ago
- Suwanee, GA (6 miles from Duluth, GA)
- 17 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
Overnight Front Office Supervisor
- Atlanta, GA (21 miles from Duluth, GA)
- 17 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 17 days ago
Refined verbal and written communication skills Experience and thorough understanding of guest services Previous experience in hotel guest services Ability to prioritize and organize work assignments...
- Atlanta, GA (21 miles from Duluth, GA)
- 27 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 27 days ago
management company....
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
Services personnel Coordinates the distribution of hotel information to Guest Services employees and the maintenance of all Guest Services logs Evaluate individual employee training needs and requirements...
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and...
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
Act as a link between guests and hotel management. Attend meetings with management to discuss problems and strategies for improvement....
Guest Experience Manager - Signia by Hilton Atlanta
- Atlanta, GA (21 miles from Duluth, GA)
- 45+ days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 45+ days ago
, budget and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Oversee daily operations in all Guest Services departments...
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
FRONT DESK SUPERVISOR ATLANTA, GA APPLY SHARE Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service...
Front Desk Manager - The Candler Hotel, Atlanta
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 30+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Demographic Data for Duluth, GA
Moving to Duluth, GA? Find some basic demographic data about Duluth, GA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Duluth, GA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Duluth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »