Front Office Manager Jobs in Wilton, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Night Audit Supervisor - Marriott Stamford Hotel & Spa
- Stamford, CT (11 miles from Wilton, CT)
- 13 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 13 days ago
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at...
Assistant Guest Experience Manager
- Rye, NY (20 miles from Wilton, CT)
- 13 days ago
- Rye, NY (20 miles from Wilton, CT)
- 13 days ago
Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you a people person looking for a career with a little more fun? Join our reception team where...
- Old Greenwich, CT (13 miles from Wilton, CT)
- 15 days ago
- Old Greenwich, CT (13 miles from Wilton, CT)
- 15 days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- Fairfield, CT (8 miles from Wilton, CT)
- 26 days ago
- Fairfield, CT (8 miles from Wilton, CT)
- 26 days ago
Serves as Guest Relations Manager and handles the tracking of service issues....
Front End Manager- Entry Level
- Danbury, CT (11 miles from Wilton, CT)
- 27 days ago
- Danbury, CT (11 miles from Wilton, CT)
- 27 days ago
Front End Manager- Entry Level Since 1949 we have prided ourselves on delivering excellent service to our customers. As we grow we are looking for individuals who can help us continue that...
- Stamford, CT (11 miles from Wilton, CT)
- 30+ days ago
- Stamford, CT (11 miles from Wilton, CT)
- 30+ days ago
Hotel: Stamford Hilton 1 First Stamford Place Stamford, CT 06902 Front Office Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats in it for you?...
- Danbury, CT (11 miles from Wilton, CT)
- 30+ days ago
- Danbury, CT (11 miles from Wilton, CT)
- 30+ days ago
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
- White Plains, NY (20 miles from Wilton, CT)
- 45+ days ago
- White Plains, NY (20 miles from Wilton, CT)
- 45+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Greenwich, CT (15 miles from Wilton, CT)
- 90+ days ago
- Greenwich, CT (15 miles from Wilton, CT)
- 90+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Demographic Data for Wilton, CT
Moving to Wilton, CT? Find some basic demographic data about Wilton, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Wilton, CT
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Wilton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Labor Management
- Baking
- Dedication
- Directing
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Forecasting
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Accounting
- Driving
- Education Experience
- Events
- Coaching
- Mentoring
- Telephone Skills
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- English
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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