Front Office Manager Jobs in Southington, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Supervisor - Seasonal Flex
- Global Partners
- Shelton, CT (23 miles from Southington, CT)
- 1 day ago
- Shelton, CT (23 miles from Southington, CT)
- 1 day ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Service Supervisor - Seasonal Flex
- Global Partners LP
- Cromwell, CT (10 miles from Southington, CT)
- 2 days ago
- Cromwell, CT (10 miles from Southington, CT)
- 2 days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person Temporary- Global Partners
- Cheshire, CT (7 miles from Southington, CT)
- 2 days ago
- Cheshire, CT (7 miles from Southington, CT)
- 2 days ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person- Homewood Suites Wallingford
- Wallingford, CT (10 miles from Southington, CT)
- 27 days ago
- Wallingford, CT (10 miles from Southington, CT)
- 27 days ago
Will also function as a Guest Service Agent....
In Person- Restaurant Depot LLC
- Orange, CT (23 miles from Southington, CT)
- 60+ days ago
- Orange, CT (23 miles from Southington, CT)
- 60+ days ago
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
In Person- Global Partners LP
- Guilford, CT (20 miles from Southington, CT)
- 90+ days ago
- Guilford, CT (20 miles from Southington, CT)
- 90+ days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In PersonDemographic Data for Southington, CT
Moving to Southington, CT? Find some basic demographic data about Southington, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Southington, CT
Highest Education Level
Front Office Managers in Southington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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