Front Office Manager Jobs in Fairfield, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Supervisor - Seasonal Flex
- Global Partners
- Shelton, CT (12 miles from Fairfield, CT)
- 1 day ago
- Shelton, CT (12 miles from Fairfield, CT)
- 1 day ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Service Supervisor - Seasonal Flex
- Global Partners LP
- Trumbull, CT (7 miles from Fairfield, CT)
- 2 days ago
- Trumbull, CT (7 miles from Fairfield, CT)
- 2 days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person Temporary- Global Partners
- Newtown, CT (15 miles from Fairfield, CT)
- 2 days ago
- Newtown, CT (15 miles from Fairfield, CT)
- 2 days ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person- Goodwin Recruiting
- Pound Ridge, NY (14 miles from Fairfield, CT)
- 3 days ago
- Pound Ridge, NY (14 miles from Fairfield, CT)
- 3 days ago
guest-focused culture Guest Experience Manager Requirements & Qualifications 35+ years of hospitality experience, preferably within a boutique hotel, luxury hospitality, fine dining, or high-touch guest...
In Person- Aza
- Norwalk, CT (8 miles from Fairfield, CT)
- 5 days ago
- Norwalk, CT (8 miles from Fairfield, CT)
- 5 days ago
The part-time supervisor, with minimal supervision, provides direct supervision, training, and support for Guest Services Associates and Guest Services stations....
In Person Part Time- Quello
- Greenwich, CT (20 miles from Fairfield, CT)
- 15 days ago
- Greenwich, CT (20 miles from Fairfield, CT)
- 15 days ago
relations through Resy Support labor management and staffing efficiency Handle guest concerns with professionalism and thoughtful service recovery Ensure readiness and presentation of all dining areas...
In Person- Bedford Post Tavern
- Bedford, NY (18 miles from Fairfield, CT)
- 19 days ago
- Bedford, NY (18 miles from Fairfield, CT)
- 19 days ago
Required Years of Experience 2 years Job Details Position Summary The Guest Experiences Manager is the visionary behind every guest touchpoint at The Bedford Post Inn. This role curates memorable,...
In Person- The Fresh Market
- Westport, CT (4 miles from Fairfield, CT)
- 21 days ago
- Westport, CT (4 miles from Fairfield, CT)
- 21 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
In PersonGuest Services Supervisor - Hotel Arts Barcelona
- Marriott International
- Fairfield, CT
- 22 days ago
- Fairfield, CT
- 22 days ago
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
In Person- Restaurant Depot LLC
- Orange, CT (14 miles from Fairfield, CT)
- 60+ days ago
- Orange, CT (14 miles from Fairfield, CT)
- 60+ days ago
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
In Person- Global Partners LP
- Hamden, CT (22 miles from Fairfield, CT)
- 90+ days ago
- Hamden, CT (22 miles from Fairfield, CT)
- 90+ days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In PersonDemographic Data for Fairfield, CT
Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Fairfield, CT
Highest Education Level
Front Office Managers in Fairfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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