Front Office Manager Jobs in Colorado
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
Assistant Guest Services Manager, $58,760-$70,460 DOE, Full-time
- Breckenridge, CO
- 2 days ago
- Breckenridge, CO
- 2 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Including but not limited to: Assist the Guest Services Manager in day to day operations for the guest services team, specifically the Activities staff and GTL...
Job Description Job Title: Reception Manager Location: Denver, CO Reporting to: Guest Experience Manager 'GEM' Position Overview Setting the Standard for Exceptional Guest Experiences As the...
Oversee front-line guest service teams, including reception, hosts, and servers. Conduct team meetings and one-on-ones to review guest feedback and improve service strategies....
GUEST SERVICES SUPERVISOR Reports to: Guest Services Manager, position is non-exempt Accepting Applications through July 25th, 2025, or until filled YOUR BENEFITS Position Rate of Pay: $23 - $25 per...
Employee and Guest Experience Manager: Housing, Service & Innovation
- Vail, CO
- 4 days ago
- Vail, CO
- 4 days ago
Position Overview Shape the Future of a World-Class Mountain Community: Employee and Guest Experience Manager: Housing, Service & Innovation The Town of Vail is seeking a dedicated and talented...
This position reports to the Front Office Manager. Job Posting Deadline Applications for this position will be accepted until July 20, 2025....
Guest Experience Manager - Lexus of Colorado Springs
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
Job Type Full-time Description Competitive Pay: $4,000 per month salary plus bonus Work Schedule: 4 day work week, including Saturdays Anticipated closing date: 6/30/2025 Do you want to help...
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Summary of Responsibilities: Reporting to the Front Office Manager, responsibilities and essential...
Oversees the Guest Services department, which is responsible for concierge services, reservation services and guest transportation, both leisure and group....
Oversees the Guest Services department, which is responsible for concierge services, reservation services and guest transportation, both leisure and group....
Inspire and empower the Guest Services TEAM to embody excellence, fostering repeat business through outstanding leadership....
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints....
Effectively trains guest service agents on proper front desk procedures....
POSITION: Resident Services Manager (Full-time, Non-Exempt) DIRECT REPORT: Pursuant to CO regulations, if this job is performed in CO, the salary range is $21 - $23 plus bonus potential. Eligible...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Colorado
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Employee Development
- Events
- Coaching
- Education Experience
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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