Front Office Manager Jobs in West Covina, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Brea, CA (10 miles from West Covina, CA)
- 2 hours ago
- Brea, CA (10 miles from West Covina, CA)
- 2 hours ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Ontario, CA (16 miles from West Covina, CA)
- 2 hours ago
- Ontario, CA (16 miles from West Covina, CA)
- 2 hours ago
Our Hampton Inn & Suites Ontario is currently seeking an experienced, knowledgeable and independent-working Front Office Manager to lead the Front Office Team up to brand standards and Owner expectations...
Overnight Guest Service Manager
- Los Angeles, CA (18 miles from West Covina, CA)
- 5 hours ago
- Los Angeles, CA (18 miles from West Covina, CA)
- 5 hours ago
Company Description We are looking for an OVN Guest Service Manger to join our amazing Hoxton Team! The role is be based within the property and works directly with the Front Office Manager....
- Anaheim, CA (15 miles from West Covina, CA)
- 23 hours ago
- Anaheim, CA (15 miles from West Covina, CA)
- 23 hours ago
Front Desk Manager OEM Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 8,506 current hospitality jobs what where Front Desk Manager OEM...
- Fullerton, CA (13 miles from West Covina, CA)
- 1 day ago
- Fullerton, CA (13 miles from West Covina, CA)
- 1 day ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Resident Services Manager 2 - The Residences on Jamboree
- Irvine, CA (24 miles from West Covina, CA)
- 1 day ago
- Irvine, CA (24 miles from West Covina, CA)
- 1 day ago
UDR, Inc. and its affiliated companies are seeking a Resident Services Manager 2 to join our team at The Residences on Jamboree, our exclusive apartment community (381 homes) in Irvine, CA Do you...
- Anaheim, CA (15 miles from West Covina, CA)
- 3 days ago
- Anaheim, CA (15 miles from West Covina, CA)
- 3 days ago
The Senior Front Office Manager leads the daily operations of the Front Office including Front Desk, Guest Services, Concierge and Club Lounge....
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (14 miles from West Covina, CA)
- 6 days ago
- Downey, CA (14 miles from West Covina, CA)
- 6 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Ontario, CA (16 miles from West Covina, CA)
- 8 days ago
- Ontario, CA (16 miles from West Covina, CA)
- 8 days ago
At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united...
Assistant Guest Services Manager
- Los Angeles, CA (18 miles from West Covina, CA)
- 12 days ago
- Los Angeles, CA (18 miles from West Covina, CA)
- 12 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
- Ontario, CA (16 miles from West Covina, CA)
- 21 days ago
- Ontario, CA (16 miles from West Covina, CA)
- 21 days ago
Shape the future of guest service in a property reinventing its identity. Work in a collaborative, high-energy environment where your contributions truly matter....
- Irvine, CA (24 miles from West Covina, CA)
- 30+ days ago
- Irvine, CA (24 miles from West Covina, CA)
- 30+ days ago
Perform a variety of administrative functions that support the property, team, and hotel management....
- West Hollywood, CA (22 miles from West Covina, CA)
- 30+ days ago
- West Hollywood, CA (22 miles from West Covina, CA)
- 30+ days ago
Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence Qualifications EXPERIENCE: Prior Experience: 1+ years supervisory experience in a hotel or other...
- Los Angeles, CA (18 miles from West Covina, CA)
- 30+ days ago
- Los Angeles, CA (18 miles from West Covina, CA)
- 30+ days ago
Resident Services Manager Salary $118,123.20 - $145,225.60 Annually Location Los Angeles, CA Job Type CHP-M Exempt Job Number 25-35 Department Strategic Development Opening Date 04/21/2025 Closing...
- Los Angeles, CA (18 miles from West Covina, CA)
- 30+ days ago
- Los Angeles, CA (18 miles from West Covina, CA)
- 30+ days ago
Services staff Provides training for all Guest Services employees Ensures adequate training of all Guest Services staff to take after-hours reservation calls Evaluates individual employee performance...
Demographic Data for West Covina, CA
Moving to West Covina, CA? Find some basic demographic data about West Covina, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in West Covina, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in West Covina, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Payroll
- Accounting
- High School Diploma
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Budgets
- Regulations
- English
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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