Front Office Manager Jobs in Santa Fe Springs, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Marina del Rey, CA (22 miles from Santa Fe Springs, CA)
- 4 hours ago
- Marina del Rey, CA (22 miles from Santa Fe Springs, CA)
- 4 hours ago
DoubleTree Hotel MdR Marina del Rey 13480 Maxella Avenue Marina Del Rey, CA 90292 Hotel with 283 Rooms Managed By Evolution Hospitality Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
- Marina del Rey, CA (22 miles from Santa Fe Springs, CA)
- 4 hours ago
- Marina del Rey, CA (22 miles from Santa Fe Springs, CA)
- 4 hours ago
Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests....
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 13 hours ago
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 13 hours ago
Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence Qualifications EXPERIENCE: Prior Experience: 1+ years supervisory experience in a hotel or other...
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 13 hours ago
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 13 hours ago
Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence Qualifications EXPERIENCE: Prior Experience: 1+ years supervisory experience in a hotel or other...
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 1 day ago
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 1 day ago
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
Front Office Manager-westdrift Manhattan Beach
- Manhattan Beach, CA (19 miles from Santa Fe Springs, CA)
- 1 day ago
- Manhattan Beach, CA (19 miles from Santa Fe Springs, CA)
- 1 day ago
JOB SUMMARY This is an advanced professional and administrative position responsible for the successful operation of the front office, PBX, and guest relations functions while maintaining quality standards...
- Manhattan Beach, CA (19 miles from Santa Fe Springs, CA)
- 2 days ago
- Manhattan Beach, CA (19 miles from Santa Fe Springs, CA)
- 2 days ago
relations functions while maintaining quality standards, profitability and customer satisfaction....
Front Desk Supervisor - Marriott Beverly Hills
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 2 days ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 2 days ago
service aides/bell staff, concierge staff and PBX operators....
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 7 days ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 7 days ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
- Beverly Hills, CA (22 miles from Santa Fe Springs, CA)
- 13 days ago
- Beverly Hills, CA (22 miles from Santa Fe Springs, CA)
- 13 days ago
[Hotel Descriptor] Job Summary: As a Front Office Manager, you will oversee the daily operations of the front desk and ensure exceptional guest experiences from check-in to check-out....
- Redondo Beach, CA (19 miles from Santa Fe Springs, CA)
- 13 days ago
- Redondo Beach, CA (19 miles from Santa Fe Springs, CA)
- 13 days ago
Be proficient at all Guest Service systems and processes Supervise, train, coach and retrain Guest Service Team on systems, processes, procedures and guest interaction Oversee and ensure accountability...
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 13 days ago
- West Hollywood, CA (19 miles from Santa Fe Springs, CA)
- 13 days ago
We're currently seeking an impossibly charismatic Front Office Manager....
- Burbank, CA (23 miles from Santa Fe Springs, CA)
- 18 days ago
- Burbank, CA (23 miles from Santa Fe Springs, CA)
- 18 days ago
Must be able to work mornings, nights, weekends, and holidays Preferred Qualifications: Prefer a four year college degree or equivalent work experience Strong knowledge of Opera PMS and Micros POS Working...
- Venice, CA (23 miles from Santa Fe Springs, CA)
- 19 days ago
- Venice, CA (23 miles from Santa Fe Springs, CA)
- 19 days ago
Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence Qualifications EXPERIENCE: Prior Experience: 1+ years supervisory experience in a hotel or other...
- Anaheim, CA (7 miles from Santa Fe Springs, CA)
- 19 days ago
- Anaheim, CA (7 miles from Santa Fe Springs, CA)
- 19 days ago
Degree in Hotel Management preferred. Knowledge of effective office organizational practices....
Demographic Data for Santa Fe Springs, CA
Moving to Santa Fe Springs, CA? Find some basic demographic data about Santa Fe Springs, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Santa Fe Springs, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Santa Fe Springs, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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