Front Office Manager Jobs in Santa Clara, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- San Jose, CA (3 miles from Santa Clara, CA)
- 15 hours ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 15 hours ago
Guest Experience Manager Do people look to you for leadership? Are you known for inspiring those around you to perform at their best, in turn inspiring everyone around them? Do you see yourself as...
Hotel Front Desk Manager Stanford University
- Stanford, CA (12 miles from Santa Clara, CA)
- 7 days ago
- Stanford, CA (12 miles from Santa Clara, CA)
- 7 days ago
JOB PURPOSE: The Guest Service Manager leads a group of customer service representatives who provide and maintain the highest level of service to the customer using judgment and discretion....
- Stanford, CA (12 miles from Santa Clara, CA)
- 8 days ago
- Stanford, CA (12 miles from Santa Clara, CA)
- 8 days ago
JOB PURPOSE: The Guest Service Manager leads a group of customer service representatives who provide and maintain the highest level of service to the customer using judgment and discretion....
- Mountain View, CA (7 miles from Santa Clara, CA)
- 8 days ago
- Mountain View, CA (7 miles from Santa Clara, CA)
- 8 days ago
Front Office Manager Full-Time Residence Inn by Marriott Palo Alto Mountain View, CA A property of: Island Hospitality Management Posted August 9, 2025 by Island Hospitality Management Apply Save Share...
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 26 days ago
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 26 days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
- Fremont, CA (14 miles from Santa Clara, CA)
- 26 days ago
- Fremont, CA (14 miles from Santa Clara, CA)
- 26 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- Mountain View, CA (7 miles from Santa Clara, CA)
- 27 days ago
- Mountain View, CA (7 miles from Santa Clara, CA)
- 27 days ago
Office Manager, you will supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction....
- Belmont, CA (22 miles from Santa Clara, CA)
- 30+ days ago
- Belmont, CA (22 miles from Santa Clara, CA)
- 30+ days ago
The Key Responsibilities: Handle guest problems/complaints, keeping Front Office Manager informed or deferring guests to Front Office Manager for handling....
Resident Services Manager I - Redwood City
- Redwood City, CA (17 miles from Santa Clara, CA)
- 30+ days ago
- Redwood City, CA (17 miles from Santa Clara, CA)
- 30+ days ago
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As...
Demographic Data for Santa Clara, CA
Moving to Santa Clara, CA? Find some basic demographic data about Santa Clara, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Santa Clara, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Santa Clara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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