Front Office Manager Jobs in Santa Clara, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor - Embassy Suites by Hilton Santa Clara Silicon Valley
- Santa Clara, CA
- 9 hours ago
- Santa Clara, CA
- 9 hours ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Newark, CA (12 miles from Santa Clara, CA)
- 3 days ago
- Newark, CA (12 miles from Santa Clara, CA)
- 3 days ago
As Front Office Manager, you will work effectively as a team contributor on all assignments and independently....
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 3 days ago
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 3 days ago
Office Manager or similar progressive leadership roles in the hospitality industry Strong leadership, communication, and problem-solving skills Proficiency in hotel management software (e.g., Opera...
- Pleasanton, CA (21 miles from Santa Clara, CA)
- 7 days ago
- Pleasanton, CA (21 miles from Santa Clara, CA)
- 7 days ago
We are currently seeking a Front Office Manager to join our welcoming team....
Residence Inn Pleasanton Hotel Front Office Manager
- Pleasanton, CA (21 miles from Santa Clara, CA)
- 7 days ago
- Pleasanton, CA (21 miles from Santa Clara, CA)
- 7 days ago
We are currently seeking a Front Office Manager to join our welcoming team....
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 12 days ago
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 12 days ago
Job Title: Front End Manager Department: Front End Reports To: Store Manager FLSA Status: Non-Exempt Summary Accountable for overall success of Front-End department, including financial...
- Palo Alto, CA (12 miles from Santa Clara, CA)
- 15 days ago
- Palo Alto, CA (12 miles from Santa Clara, CA)
- 15 days ago
The Key Responsibilities: Handle guest problems/complaints, keeping Front Office Manager informed or deferring guests to Front Office Manager for handling....
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 19 days ago
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 19 days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
- San Jose, CA (3 miles from Santa Clara, CA)
- 22 days ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 22 days ago
About The KelseyBased in San Francisco, operating nationally, we are a team of people with and without disabilities, creating a disability-forward housing future. The Kelsey advances...
- East Palo Alto, CA (11 miles from Santa Clara, CA)
- 23 days ago
- East Palo Alto, CA (11 miles from Santa Clara, CA)
- 23 days ago
At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united...
Front Desk Supervisor $24.00 per hour - Fremont Marriott
- Fremont, CA (14 miles from Santa Clara, CA)
- 24 days ago
- Fremont, CA (14 miles from Santa Clara, CA)
- 24 days ago
service aides/bell staff, concierge staff and PBX operators....
Resident Services Manager - The Hilltop (Student Living)
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 24 days ago
- Santa Cruz, CA (22 miles from Santa Clara, CA)
- 24 days ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
- Menlo Park, CA (14 miles from Santa Clara, CA)
- 30+ days ago
- Menlo Park, CA (14 miles from Santa Clara, CA)
- 30+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 30+ days ago
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 30+ days ago
service....
Resident Services Manager I - Redwood City
- Redwood City, CA (17 miles from Santa Clara, CA)
- 60+ days ago
- Redwood City, CA (17 miles from Santa Clara, CA)
- 60+ days ago
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As...
Demographic Data for Santa Clara, CA
Moving to Santa Clara, CA? Find some basic demographic data about Santa Clara, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Santa Clara, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Santa Clara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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