Front Office Manager Jobs in San Jose, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Manager - Embassy Suites Milpitas Silicon Valley
- Hilton Worldwide
- Milpitas, CA (6 miles from San Jose, CA)
- 3 hours ago
- Milpitas, CA (6 miles from San Jose, CA)
- 3 hours ago
Embassy Suites by Hilton Milpitas Silicon Valley is looking for a Front Office Manager! Our all-suites hotel is off I-680, 11 miles from Silicon Valley and San Jose....
In Person- Pyramid Hotel Group
- Santa Cruz, CA (24 miles from San Jose, CA)
- 13 days ago
- Santa Cruz, CA (24 miles from San Jose, CA)
- 13 days ago
Position Overview The Front Office Manager is responsible for leading all front office operations, ensuring an exceptional arrival and departure experience for every guest....
In PersonFront Office Supervisor - Residence Inn San Jose South
- Highgate Hotels
- San Jose, CA
- 19 days ago
- San Jose, CA
- 19 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
In PersonGuest Services Supervisor - Residence Inn San Jose South
- Highgate Hotels
- San Jose, CA
- 22 days ago
- San Jose, CA
- 22 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
In PersonFairfield Inn & Suites San Jose Airport - Front Desk Supervisor
- Aimbridge Hospitality
- San Jose, CA
- 22 days ago
- San Jose, CA
- 22 days ago
Fairfield Inn & Suites San Jose Airport - Front Desk Supervisor Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make...
In PersonFront Office Manager @ Chaminade Resort & Spa
- Pyramid Hotel Group
- Santa Cruz, CA (24 miles from San Jose, CA)
- 30+ days ago
- Santa Cruz, CA (24 miles from San Jose, CA)
- 30+ days ago
Position Overview The Front Office Manager is responsible for leading all front office operations, ensuring an exceptional arrival and departure experience for every guest....
In Person- Hampton Inn San Jose Cherry Ave
- San Jose, CA
- 30+ days ago
- San Jose, CA
- 30+ days ago
Advancement Opportunities and Professional Career Path: Front Office Manager Assistant General Manager General Manager Are you looking to plant your roots, be a part of a TEAM that feels like family...
In PersonResident Services Manager - Central Office, Hayward
- Eden Housing
- Hayward, CA (24 miles from San Jose, CA)
- 45+ days ago
- Hayward, CA (24 miles from San Jose, CA)
- 45+ days ago
Resident Services Manager - Central Office, Hayward Hayward, CA Job Details Full-time $74,139.48 - $86,496.06 a year 15 hours ago Qualifications Bilingual Variance analysis Working with...
In PersonDemographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in San Jose, CA
Highest Education Level
Front Office Managers in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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