Front Office Manager Jobs in Rocklin, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Assistant Manager, Guest Services - Sutter Health Park
- West Sacramento, CA (21 miles from Rocklin, CA)
- 8 days ago
- West Sacramento, CA (21 miles from Rocklin, CA)
- 8 days ago
Job Description Under the leadership of the Manager of Guest Services, the Assistant Manager will support the day-to-day operations of the Guest Services and EMS teams....
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 14 days ago
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 14 days ago
Nugget Markets Title: Meat Cutter/Butcher $20-$25/hr* Date: 04/15/2025 Job ID: 7396 Degree: Not Specified Salary: $20.00-$25.00/hr. USD Job Types: Butcher/Meat Cutter Employment Type: Location: El...
Manager, Guest Services - Sutter Health Park
- West Sacramento, CA (21 miles from Rocklin, CA)
- 19 days ago
- West Sacramento, CA (21 miles from Rocklin, CA)
- 19 days ago
Job Description Under the leadership of the Director of Guest Services, the Manager will provide day-to-day leadership of the Guest Services and EMS teams....
Resident Services Manager I - North Auburn
- Sacramento, CA (20 miles from Rocklin, CA)
- 20 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 20 days ago
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As...
- Sacramento, CA (20 miles from Rocklin, CA)
- 45+ days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 45+ days ago
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to...
Demographic Data for Rocklin, CA
Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Rocklin, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Rocklin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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