Front Office Manager Jobs in Oakland, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
procedures and techniques of exceptional guest service through comprehensive training Excel at multitasking in a dynamic environment Resolve guest concerns with attentive service recovery Hotel Specific...
- Berkeley, CA (7 miles from Oakland, CA)
- 6 days ago
- Berkeley, CA (7 miles from Oakland, CA)
- 6 days ago
Qualifications Bachelor’s degree in hospitality management or related field is preferred. 3-5 years of experience in front desk or hotel operations, with at least 1-3 years in a supervisory role....
- San Francisco, CA (11 miles from Oakland, CA)
- 7 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 7 days ago
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations....
- Fremont, CA (19 miles from Oakland, CA)
- 16 days ago
- Fremont, CA (19 miles from Oakland, CA)
- 16 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- San Francisco, CA (11 miles from Oakland, CA)
- 18 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 18 days ago
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
- Burlingame, CA (16 miles from Oakland, CA)
- 19 days ago
- Burlingame, CA (16 miles from Oakland, CA)
- 19 days ago
Perform other duties as assigned by Director or Assistant Director or Front Office Manager Complete daily checklists of duties, to assure that appropriate reports are filed, and use analysis and judgment...
- Belmont, CA (18 miles from Oakland, CA)
- 22 days ago
- Belmont, CA (18 miles from Oakland, CA)
- 22 days ago
The Key Responsibilities: Handle guest problems/complaints, keeping Front Office Manager informed or deferring guests to Front Office Manager for handling....
- San Francisco, CA (11 miles from Oakland, CA)
- 26 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 26 days ago
Serves as Guest Relations Manager and handles the tracking of service issues....
Resident Services Manager I - Redwood City
- Redwood City, CA (21 miles from Oakland, CA)
- 27 days ago
- Redwood City, CA (21 miles from Oakland, CA)
- 27 days ago
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As...
- San Rafael, CA (20 miles from Oakland, CA)
- 30+ days ago
- San Rafael, CA (20 miles from Oakland, CA)
- 30+ days ago
Prepare Performance Reports Related To The Front Office Operations As Needed By The Front Office Manager. Other Job Duties As Required By Management....
- San Francisco, CA (11 miles from Oakland, CA)
- 45+ days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 45+ days ago
Job Summary Manage all aspects of the front office areas which may include, but is not limited to the Front Desk, Concierge, Bell Desk, Service Now, and guest reservations to ensure guest...
Demographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Oakland, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Ordering
- Point-of-Sale System
- Housekeeping
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Events
- Coaching
- Telephone Skills
- Driving
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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