Front Office Manager Jobs in Los Gatos, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 22 hours ago
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 22 hours ago
Job Title: Front End Manager Department: Front End Reports To: Store Manager FLSA Status: Non-Exempt Summary Accountable for overall success of Front-End department, including financial...
- San Jose, CA (9 miles from Los Gatos, CA)
- 4 days ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 4 days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
- San Jose, CA (9 miles from Los Gatos, CA)
- 6 days ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 6 days ago
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
- Aptos, CA (17 miles from Los Gatos, CA)
- 15 days ago
- Aptos, CA (17 miles from Los Gatos, CA)
- 15 days ago
Seacliff Inn, a Tapestry Collection by Hilton is actively searching for a Front Office Manager to join the team....
- Newark, CA (20 miles from Los Gatos, CA)
- 19 days ago
- Newark, CA (20 miles from Los Gatos, CA)
- 19 days ago
As Front Office Manager, you will work effectively as a team contributor on all assignments and independently....
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 19 days ago
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 19 days ago
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 30+ days ago
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 30+ days ago
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment...
Resident Services Manager - The Hilltop (Student Living)
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 30+ days ago
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 30+ days ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
- Menlo Park, CA (19 miles from Los Gatos, CA)
- 45+ days ago
- Menlo Park, CA (19 miles from Los Gatos, CA)
- 45+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Sunnyvale, CA (11 miles from Los Gatos, CA)
- 45+ days ago
- Sunnyvale, CA (11 miles from Los Gatos, CA)
- 45+ days ago
service....
Demographic Data for Los Gatos, CA
Moving to Los Gatos, CA? Find some basic demographic data about Los Gatos, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Los Gatos, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Los Gatos, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »