Front Office Manager Jobs in Lake Forest, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Marriott Fullerton at California State University - Front Desk Supervisor
- Aimbridge Hospitality
- Fullerton, CA (22 miles from Lake Forest, CA)
- 1 day ago
- Fullerton, CA (22 miles from Lake Forest, CA)
- 1 day ago
Marriott Fullerton at California State University - Front Desk Supervisor We are seeking a reliable PM Supervisor to support evening hotel operations and serve as Manager on Duty during nights and weekends...
In Person- HEI Hotels & Resorts
- Anaheim, CA (22 miles from Lake Forest, CA)
- 1 day ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 1 day ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
In PersonFront Office Manager - Holiday Inn Express Chino Hills
- Schulte Companies
- Chino Hills, CA (24 miles from Lake Forest, CA)
- 1 day ago
- Chino Hills, CA (24 miles from Lake Forest, CA)
- 1 day ago
Front desk supervisor, Assistant Front Office Manager, etc.)...
In Person- Anaheim, CA (22 miles from Lake Forest, CA)
- 2 days ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 2 days ago
Maria Pech / Front Office Manager Best Western Plus Raffles Inn 2040 S. Harbor Blvd Anaheim, CA 92802...
In Person Part Time- HHM Hotels
- Anaheim, CA (22 miles from Lake Forest, CA)
- 8 days ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 8 days ago
Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
In Person- RKW Residential
- Costa Mesa, CA (12 miles from Lake Forest, CA)
- 12 days ago
- Costa Mesa, CA (12 miles from Lake Forest, CA)
- 12 days ago
Revised: 3.2026 Summary: The Resident Services Manager plays a key role in supporting the Property Manager by overseeing all resident-facing services and ensuring resident satisfaction. This...
In Person- Tharaldson Hospitality
- Corona, CA (20 miles from Lake Forest, CA)
- 30+ days ago
- Corona, CA (20 miles from Lake Forest, CA)
- 30+ days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
In Person- HHM Hospitality
- Anaheim, CA (22 miles from Lake Forest, CA)
- 45+ days ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 45+ days ago
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
In PersonDemographic Data for Lake Forest, CA
Moving to Lake Forest, CA? Find some basic demographic data about Lake Forest, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Lake Forest, CA
Highest Education Level
Front Office Managers in Lake Forest, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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