Front Office Manager Jobs in La Puente, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- West Hollywood, CA (22 miles from La Puente, CA)
- 23 hours ago
- West Hollywood, CA (22 miles from La Puente, CA)
- 23 hours ago
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
Front Desk Supervisor - Marriott Beverly Hills
- Los Angeles, CA (18 miles from La Puente, CA)
- 1 day ago
- Los Angeles, CA (18 miles from La Puente, CA)
- 1 day ago
service aides/bell staff, concierge staff and PBX operators....
- Los Angeles, CA (18 miles from La Puente, CA)
- 7 days ago
- Los Angeles, CA (18 miles from La Puente, CA)
- 7 days ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
- West Hollywood, CA (22 miles from La Puente, CA)
- 13 days ago
- West Hollywood, CA (22 miles from La Puente, CA)
- 13 days ago
We're currently seeking an impossibly charismatic Front Office Manager....
- Burbank, CA (24 miles from La Puente, CA)
- 17 days ago
- Burbank, CA (24 miles from La Puente, CA)
- 17 days ago
Must be able to work mornings, nights, weekends, and holidays Preferred Qualifications: Prefer a four year college degree or equivalent work experience Strong knowledge of Opera PMS and Micros POS Working...
- Anaheim, CA (12 miles from La Puente, CA)
- 18 days ago
- Anaheim, CA (12 miles from La Puente, CA)
- 18 days ago
Degree in Hotel Management preferred. Knowledge of effective office organizational practices....
- Costa Mesa, CA (24 miles from La Puente, CA)
- 18 days ago
- Costa Mesa, CA (24 miles from La Puente, CA)
- 18 days ago
Previous customer/guest service experience a plus. EOE/M/F/D/V/SO Posted June 16, 2025...
- Brea, CA (7 miles from La Puente, CA)
- 19 days ago
- Brea, CA (7 miles from La Puente, CA)
- 19 days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Ontario, CA (16 miles from La Puente, CA)
- 19 days ago
- Ontario, CA (16 miles from La Puente, CA)
- 19 days ago
Our Hampton Inn & Suites Ontario is currently seeking an experienced, knowledgeable and independent-working Front Office Manager to lead the Front Office Team up to brand standards and Owner expectations...
Overnight Guest Service Manager
- Los Angeles, CA (18 miles from La Puente, CA)
- 19 days ago
- Los Angeles, CA (18 miles from La Puente, CA)
- 19 days ago
Company Description We are looking for an OVN Guest Service Manger to join our amazing Hoxton Team! The role is be based within the property and works directly with the Front Office Manager....
- Anaheim, CA (12 miles from La Puente, CA)
- 19 days ago
- Anaheim, CA (12 miles from La Puente, CA)
- 19 days ago
Front Desk Manager OEM Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 8,506 current hospitality jobs what where Front Desk Manager OEM...
- Fullerton, CA (10 miles from La Puente, CA)
- 20 days ago
- Fullerton, CA (10 miles from La Puente, CA)
- 20 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Anaheim, CA (12 miles from La Puente, CA)
- 22 days ago
- Anaheim, CA (12 miles from La Puente, CA)
- 22 days ago
The Senior Front Office Manager leads the daily operations of the Front Office including Front Desk, Guest Services, Concierge and Club Lounge....
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (12 miles from La Puente, CA)
- 25 days ago
- Downey, CA (12 miles from La Puente, CA)
- 25 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
Assistant Guest Services Manager
- Los Angeles, CA (18 miles from La Puente, CA)
- 30+ days ago
- Los Angeles, CA (18 miles from La Puente, CA)
- 30+ days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
Demographic Data for La Puente, CA
Moving to La Puente, CA? Find some basic demographic data about La Puente, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in La Puente, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in La Puente, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Employee Development
- Events
- Coaching
- Education Experience
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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