Front Office Manager Jobs in Glendale, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Santa Monica, CA (15 miles from Glendale, CA)
- 1 day ago
- Santa Monica, CA (15 miles from Glendale, CA)
- 1 day ago
EXPERIENCE: Must have held a minimum of 3 years of experience as Front Office Manager or Guest Services Manager in the hotel industry; boutique hotel experience would be preferred....
- Beverly Hills, CA (9 miles from Glendale, CA)
- 2 days ago
- Beverly Hills, CA (9 miles from Glendale, CA)
- 2 days ago
[Hotel Descriptor] Job Summary: As a Front Office Manager, you will oversee the daily operations of the front desk and ensure exceptional guest experiences from check-in to check-out....
- Redondo Beach, CA (24 miles from Glendale, CA)
- 2 days ago
- Redondo Beach, CA (24 miles from Glendale, CA)
- 2 days ago
Be proficient at all Guest Service systems and processes Supervise, train, coach and retrain Guest Service Team on systems, processes, procedures and guest interaction Oversee and ensure accountability...
- West Hollywood, CA (6 miles from Glendale, CA)
- 2 days ago
- West Hollywood, CA (6 miles from Glendale, CA)
- 2 days ago
We're currently seeking an impossibly charismatic Front Office Manager....
- Los Angeles, CA (13 miles from Glendale, CA)
- 5 days ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 5 days ago
Trains Guest Service Supervisors and Associates on facility information, showtimes, packages, POS, ticketing and membership....
- Burbank, CA (2 miles from Glendale, CA)
- 7 days ago
- Burbank, CA (2 miles from Glendale, CA)
- 7 days ago
Must be able to work mornings, nights, weekends, and holidays Preferred Qualifications: Prefer a four year college degree or equivalent work experience Strong knowledge of Opera PMS and Micros POS Working...
- Santa Monica, CA (15 miles from Glendale, CA)
- 8 days ago
- Santa Monica, CA (15 miles from Glendale, CA)
- 8 days ago
Every Crescent associate is a guest relations ambassador, every working minute of every day....
- Los Angeles, CA (13 miles from Glendale, CA)
- 8 days ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 8 days ago
Assist the Front Office Manager. in ensuring that associates are following and maintaining RCMI Hotel standards (i.e. answering phones call-backs to guests guest request log)....
- Venice, CA (15 miles from Glendale, CA)
- 8 days ago
- Venice, CA (15 miles from Glendale, CA)
- 8 days ago
Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence Qualifications EXPERIENCE: Prior Experience: 1+ years supervisory experience in a hotel or other...
Overnight Guest Service Manager
- Los Angeles, CA (13 miles from Glendale, CA)
- 8 days ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 8 days ago
Company Description We are looking for an OVN Guest Service Manger to join our amazing Hoxton Team! The role is be based within the property and works directly with the Front Office Manager....
Overnight Front Office Manager
- Santa Monica, CA (15 miles from Glendale, CA)
- 10 days ago
- Santa Monica, CA (15 miles from Glendale, CA)
- 10 days ago
Company Description Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best...
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (18 miles from Glendale, CA)
- 15 days ago
- Downey, CA (18 miles from Glendale, CA)
- 15 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Azusa, CA (21 miles from Glendale, CA)
- 17 days ago
- Azusa, CA (21 miles from Glendale, CA)
- 17 days ago
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
Assistant Guest Services Manager
- Los Angeles, CA (13 miles from Glendale, CA)
- 20 days ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 20 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
Assistant Guest Services Manager
- Beverly Hills, CA (9 miles from Glendale, CA)
- 23 days ago
- Beverly Hills, CA (9 miles from Glendale, CA)
- 23 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
Demographic Data for Glendale, CA
Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Glendale, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Glendale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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