Front Office Manager Jobs in El Cerrito, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Berkeley, CA (3 miles from El Cerrito, CA)
- 6 hours ago
- Berkeley, CA (3 miles from El Cerrito, CA)
- 6 hours ago
The Front Office Supervisor will supervise front desk staff assign and instruct guest service agents in the details of work use management skills to resolve guest concerns and relocations handle emergencies...
- San Rafael, CA (12 miles from El Cerrito, CA)
- 3 days ago
- San Rafael, CA (12 miles from El Cerrito, CA)
- 3 days ago
Job Overview As Front Office Manager, you will be responsible for overseeing all front office functions and staff, including Bell Staff, Switchboard Operations, Guest Services/Front Desk, and Retail...
Overnight Front Office Manager
- Berkeley, CA (3 miles from El Cerrito, CA)
- 8 days ago
- Berkeley, CA (3 miles from El Cerrito, CA)
- 8 days ago
About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in...
- San Francisco, CA (12 miles from El Cerrito, CA)
- 13 days ago
- San Francisco, CA (12 miles from El Cerrito, CA)
- 13 days ago
procedures and techniques of exceptional guest service through comprehensive training Excel at multitasking in a dynamic environment Resolve guest concerns with attentive service recovery Hotel Specific...
- San Francisco, CA (12 miles from El Cerrito, CA)
- 18 days ago
- San Francisco, CA (12 miles from El Cerrito, CA)
- 18 days ago
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations....
- San Francisco, CA (12 miles from El Cerrito, CA)
- 29 days ago
- San Francisco, CA (12 miles from El Cerrito, CA)
- 29 days ago
J OB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
- San Rafael, CA (12 miles from El Cerrito, CA)
- 30+ days ago
- San Rafael, CA (12 miles from El Cerrito, CA)
- 30+ days ago
Prepare Performance Reports Related To The Front Office Operations As Needed By The Front Office Manager. Other Job Duties As Required By Management....
- Sonoma, CA (24 miles from El Cerrito, CA)
- 45+ days ago
- Sonoma, CA (24 miles from El Cerrito, CA)
- 45+ days ago
ID: 2025-28104 Position Type: Regular Full-Time Property : The Lodge at Sonoma Outlet: Hotel Category: Front Desk & Guest Services Min: USD $27.45/Hr. Max: USD $27.45/Hr....
- San Francisco, CA (12 miles from El Cerrito, CA)
- 60+ days ago
- San Francisco, CA (12 miles from El Cerrito, CA)
- 60+ days ago
Job Summary Manage all aspects of the front office areas which may include, but is not limited to the Front Desk, Concierge, Bell Desk, Service Now, and guest reservations to ensure guest...
Demographic Data for El Cerrito, CA
Moving to El Cerrito, CA? Find some basic demographic data about El Cerrito, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in El Cerrito, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in El Cerrito, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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