Front Office Manager Jobs in Costa Mesa, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- Dana Point, CA (20 miles from Costa Mesa, CA)
- 21 hours ago
- Dana Point, CA (20 miles from Costa Mesa, CA)
- 21 hours ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
Front Office Supervisor - Hilton Irvine Orange County Airport
- Irvine, CA (10 miles from Costa Mesa, CA)
- 1 day ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 1 day ago
service and financial profitability....
- Cypress, CA (12 miles from Costa Mesa, CA)
- 2 days ago
- Cypress, CA (12 miles from Costa Mesa, CA)
- 2 days ago
Experience - Minimum 1 year guest services, general office, accounts receivable or customer service experience; OR an equivalent combination....
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 8 days ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 8 days ago
operation needs Great Communication skills, team player and ability to multitask Attend all required meetings Must have professional demeanor and appearance at all times....
- Orange, CA (8 miles from Costa Mesa, CA)
- 14 days ago
- Orange, CA (8 miles from Costa Mesa, CA)
- 14 days ago
service What are we looking for?...
- Corona, CA (23 miles from Costa Mesa, CA)
- 25 days ago
- Corona, CA (23 miles from Costa Mesa, CA)
- 25 days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Yorba Linda, CA (15 miles from Costa Mesa, CA)
- 30+ days ago
- Yorba Linda, CA (15 miles from Costa Mesa, CA)
- 30+ days ago
Position Overview: The Guest Services Supervisor will be responsible for overseeing the Bag Drop, Practice Facilities, and Cart Barn areas at Yorba Linda Country Club....
- Fullerton, CA (13 miles from Costa Mesa, CA)
- 45+ days ago
- Fullerton, CA (13 miles from Costa Mesa, CA)
- 45+ days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (22 miles from Costa Mesa, CA)
- 30+ days ago
- Downey, CA (22 miles from Costa Mesa, CA)
- 30+ days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Garden Grove, CA (7 miles from Costa Mesa, CA)
- 30+ days ago
- Garden Grove, CA (7 miles from Costa Mesa, CA)
- 30+ days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 60+ days ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 60+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 60+ days ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 60+ days ago
Submit daily report to Guest Services Manager (written or verbal)....
Front Desk Manager - Franchise
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 90+ days ago
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 90+ days ago
Job Requirements Must have Hilton experience, especially ON-Q or PEP The Front Desk Manager plays a crucial role in ensuring the smooth operation of the front desk area, serving as the first point...
Demographic Data for Costa Mesa, CA
Moving to Costa Mesa, CA? Find some basic demographic data about Costa Mesa, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Costa Mesa, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Costa Mesa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Staffing
- Relationship Management
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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