Front Office Manager Jobs in Chula Vista, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Manager - AC Hotel by Marriott, San Diego CA
- San Diego, CA (7 miles from Chula Vista, CA)
- 5 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 5 days ago
Front Office Manager AC Hotel by Marriott San Diego, California AC Hotels by Marriott® believes that purposeful design improves our guests' lives....
- Jamul, CA (16 miles from Chula Vista, CA)
- 14 days ago
- Jamul, CA (16 miles from Chula Vista, CA)
- 14 days ago
service expectations. • Effectively manages guest relations, while exercising patience, tact and diplomacy....
- San Diego, CA (7 miles from Chula Vista, CA)
- 14 days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Temporary Front Office Supervisor - Hotel del Coronado, A Curio Collection by Hilton
- Coronado, CA (5 miles from Chula Vista, CA)
- 22 days ago
- Coronado, CA (5 miles from Chula Vista, CA)
- 22 days ago
Assist Guest Service Agents and other departments with any questions or requests....
Front Desk Supervisor at Marriott SDGQ - Full Time - $27.50
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 30+ days ago
As Front Office Supervisor, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial responsibility...
- San Diego, CA (7 miles from Chula Vista, CA)
- 90+ days ago
- San Diego, CA (7 miles from Chula Vista, CA)
- 90+ days ago
With its focus on delivering exceptional guest service, Paradise Point Resort and Spa offers employees the chance to hone their hospitality skills while working in a breathtaking location....
Demographic Data for Chula Vista, CA
Moving to Chula Vista, CA? Find some basic demographic data about Chula Vista, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Chula Vista, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Chula Vista, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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