Front Office Manager Jobs in Brea, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Pasadena, CA (20 miles from Brea, CA)
- 5 hours ago
- Pasadena, CA (20 miles from Brea, CA)
- 5 hours ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- Garden Grove, CA (9 miles from Brea, CA)
- 2 days ago
- Garden Grove, CA (9 miles from Brea, CA)
- 2 days ago
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
- Los Angeles, CA (21 miles from Brea, CA)
- 5 days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 5 days ago
Assist the Front Office Manager. in ensuring that associates are following and maintaining RCMI Hotel standards (i.e. answering phones call-backs to guests guest request log)....
Resident Services Manager - Vert
- Los Angeles, CA (21 miles from Brea, CA)
- 6 days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 6 days ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
- Ontario, CA (16 miles from Brea, CA)
- 6 days ago
- Ontario, CA (16 miles from Brea, CA)
- 6 days ago
At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united...
- Newport Beach, CA (23 miles from Brea, CA)
- 9 days ago
- Newport Beach, CA (23 miles from Brea, CA)
- 9 days ago
Guest Services Manager SUMMARY The Guest Services Manager is responsible for assisting the Director of Guest Services with overall operations by managing the day-to-day oversight of the guest experience...
- Rancho Cucamonga, CA (22 miles from Brea, CA)
- 14 days ago
- Rancho Cucamonga, CA (22 miles from Brea, CA)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Virtual Resident Services Manager - The Residences at Bella Terra Apartments ( Not Remote )
- Huntington Beach, CA (16 miles from Brea, CA)
- 23 days ago
- Huntington Beach, CA (16 miles from Brea, CA)
- 23 days ago
UDR, Inc. and its affiliated companies are adding a Virtual Resident Services Manager to our team. This position offices out of The Residences at Bella Terra located in Huntington Beach and...
Guest Service Manager - JOEY DTLA
- Los Angeles, CA (21 miles from Brea, CA)
- 24 days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 24 days ago
As a Guest Service Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people....
- Anaheim, CA (6 miles from Brea, CA)
- 29 days ago
- Anaheim, CA (6 miles from Brea, CA)
- 29 days ago
Responding to and resolving guest service requests....
- Anaheim, CA (6 miles from Brea, CA)
- 30+ days ago
- Anaheim, CA (6 miles from Brea, CA)
- 30+ days ago
Location: Anaheim Element Life as a Front Office Manager: Defining and implementing Front Desk objectives and procedures....
- Anaheim, CA (6 miles from Brea, CA)
- 30+ days ago
- Anaheim, CA (6 miles from Brea, CA)
- 30+ days ago
Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations....
- Los Angeles, CA (21 miles from Brea, CA)
- 30+ days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 30+ days ago
Assists the Front Office Manager/MOD with daily administrative duties, as needed/requested....
- Chino Hills, CA (9 miles from Brea, CA)
- 45+ days ago
- Chino Hills, CA (9 miles from Brea, CA)
- 45+ days ago
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture....
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
Demographic Data for Brea, CA
Moving to Brea, CA? Find some basic demographic data about Brea, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Brea, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Brea, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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