Front of House Manager Jobs in Charlotte, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Overview The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world's happiest family, and our...
- Denver, NC (22 miles from Charlotte, NC)
- 5 hours ago
- Denver, NC (22 miles from Charlotte, NC)
- 5 hours ago
Shift Manager (Hourly, Non-Exempt) Fulenwider KFC/Taco Bell - Fulenwider Enterprises' Restaurants Job Snapshot Full-Time $12.00-$14.00/per hour Food, Hospitality, Restaurant Restaurant-Food...
Ready to improve the client experience through positive partnerships and the resolution of escalations? You can do that. Do you want to build loyalty and nurture long-term retention with...
Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles....
Overview Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional...
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...
management operations....
Deli Manager Level V Indian Land SC
- Indian Land, SC (16 miles from Charlotte, NC)
- 6 days ago
- Indian Land, SC (16 miles from Charlotte, NC)
- 6 days ago
Overview: Join Lowes Foods as a Deli Manager! As a Deli Manager you will supervise and ensure that Lowes Foods guest service, merchandising programs, and departmental operation is maintained in...
Duties: Oversee day-to-day restaurant operations Manage front-of-house staff in an effort to exceed the guest expectations Maintain high standards for food quality and presentation Enforce health, safety...
Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing...
Remote WorkRestaurant Shift Manager Burger King 21 days ago Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What...
Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our...
Duties: Oversee day-to-day restaurant operations Manage front-of-house staff for customer satisfaction Maintain high standards for food quality and presentation Enforce health, safety, and company protocols...
- Gastonia, NC (22 miles from Charlotte, NC)
- 10 days ago
- Gastonia, NC (22 miles from Charlotte, NC)
- 10 days ago
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
- Monroe, NC (20 miles from Charlotte, NC)
- 11 days ago
- Monroe, NC (20 miles from Charlotte, NC)
- 11 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Front of House Manager Online Courses and Training Opportunities
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Salary for Front of House Manager Jobs in Charlotte, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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