Front of House Manager Jobs in Framingham, MA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Newton Upper Falls, MA (11 miles from Framingham, MA)
- 4 days ago
- Newton Upper Falls, MA (11 miles from Framingham, MA)
- 4 days ago
BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...
- Marlborough, MA (6 miles from Framingham, MA)
- 30+ days ago
- Marlborough, MA (6 miles from Framingham, MA)
- 30+ days ago
Raising Canes standards and culture in shift management responsibilities of restaurant operations....
Contract Administrator/Customer Service Manager
- Grafton, MA (15 miles from Framingham, MA)
- 22 hours ago
- Grafton, MA (15 miles from Framingham, MA)
- 22 hours ago
Contract Administrator/Customer Service Manager 3.0 3.0 out of 5 stars North Grafton, MA Contract Administrator/Customer Service Manager Country United States of America State / County...
Closing Shift Manager/Late Night
- Worcester, MA (19 miles from Framingham, MA)
- 1 day ago
- Worcester, MA (19 miles from Framingham, MA)
- 1 day ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
- Wilmington, MA (21 miles from Framingham, MA)
- 2 days ago
- Wilmington, MA (21 miles from Framingham, MA)
- 2 days ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
Contract Administrator/Customer Service Manager
- North Grafton, MA (14 miles from Framingham, MA)
- 2 days ago
- North Grafton, MA (14 miles from Framingham, MA)
- 2 days ago
PURPOSE: The individual in this position aids in the preparation of contractual provisions and the administration of contract proposals for commercial and government, domestic and international...
- Holliston, MA (8 miles from Framingham, MA)
- 3 days ago
- Holliston, MA (8 miles from Framingham, MA)
- 3 days ago
Northern Management Group is currently hiring RESTAURANT MANAGERS to join our growing management team. We are a family oriented growing Network of Dunkin locations....
- Everett, MA (20 miles from Framingham, MA)
- 5 days ago
- Everett, MA (20 miles from Framingham, MA)
- 5 days ago
Store - BOS-EVERETT, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
PT Nights and Weekends Customer Service Manager
- Boston, MA (19 miles from Framingham, MA)
- 5 days ago
- Boston, MA (19 miles from Framingham, MA)
- 5 days ago
Store - BOS-CHELMSFORD, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Closing Shift Manager (Must be 18 Years of Age)
- Boston, MA (19 miles from Framingham, MA)
- 6 days ago
- Boston, MA (19 miles from Framingham, MA)
- 6 days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
- Boston, MA (19 miles from Framingham, MA)
- 6 days ago
- Boston, MA (19 miles from Framingham, MA)
- 6 days ago
Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...
- Waltham, MA (10 miles from Framingham, MA)
- 6 days ago
- Waltham, MA (10 miles from Framingham, MA)
- 6 days ago
The successful Ruths Chris Restaurant Manager is dedicated to excellence in food, beverage, service, and hospitality, is committed to developing themselves and others, and has an unwavering drive to...
- Quincy, MA (22 miles from Framingham, MA)
- 8 days ago
- Quincy, MA (22 miles from Framingham, MA)
- 8 days ago
What you'll do WHY WENDY’S? Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager. We get you. We got you....
- Worcester, MA (19 miles from Framingham, MA)
- 9 days ago
- Worcester, MA (19 miles from Framingham, MA)
- 9 days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
- Boston, MA (19 miles from Framingham, MA)
- 9 days ago
- Boston, MA (19 miles from Framingham, MA)
- 9 days ago
Overview Alternate Concepts, Inc. (ACI) and Herzog Transit Services, Inc. (HTSI), collectively the ACI/Herzog Joint Venture, along with our key subcontractors are seeking applicants for the Hudson...
Demographic Data for Framingham, MA
Moving to Framingham, MA? Find some basic demographic data about Framingham, MA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Framingham, MA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Framingham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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