Front of House Manager Jobs in Boston, MA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Newton Upper Falls, MA (8 miles from Boston, MA)
- 4 days ago
- Newton Upper Falls, MA (8 miles from Boston, MA)
- 4 days ago
BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...
- Marlborough, MA (24 miles from Boston, MA)
- 30+ days ago
- Marlborough, MA (24 miles from Boston, MA)
- 30+ days ago
Raising Canes standards and culture in shift management responsibilities of restaurant operations....
- Revere, MA (5 miles from Boston, MA)
- 2 hours ago
- Revere, MA (5 miles from Boston, MA)
- 2 hours ago
Northern Management Group is currently hiring RESTAURANT MANAGERS to join our growing management team. We are a family oriented growing Network of Dunkin locations....
- Danvers, MA (16 miles from Boston, MA)
- 2 days ago
- Danvers, MA (16 miles from Boston, MA)
- 2 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Lynnfield, MA (12 miles from Boston, MA)
- 2 days ago
- Lynnfield, MA (12 miles from Boston, MA)
- 2 days ago
What you've got: 3+ years in a restaurant management role Experience in fast casual restaurant chains (preferred) Managed and developed 25+ team members per shift A passion for food and restaurant operations...
- Wilmington, MA (15 miles from Boston, MA)
- 2 days ago
- Wilmington, MA (15 miles from Boston, MA)
- 2 days ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
- Holliston, MA (22 miles from Boston, MA)
- 4 days ago
- Holliston, MA (22 miles from Boston, MA)
- 4 days ago
Northern Management Group is currently hiring RESTAURANT MANAGERS to join our growing management team. We are a family oriented growing Network of Dunkin locations....
- Everett, MA (3 miles from Boston, MA)
- 5 days ago
- Everett, MA (3 miles from Boston, MA)
- 5 days ago
Store - BOS-EVERETT, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Danvers, MA (16 miles from Boston, MA)
- 5 days ago
- Danvers, MA (16 miles from Boston, MA)
- 5 days ago
This is the place to start the next phase of your restaurant management career....
Store - BOS-CHELMSFORD, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Lawrence, MA (24 miles from Boston, MA)
- 6 days ago
- Lawrence, MA (24 miles from Boston, MA)
- 6 days ago
Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...
Shift Manager / Hourly Manager
- Danvers, MA (16 miles from Boston, MA)
- 6 days ago
- Danvers, MA (16 miles from Boston, MA)
- 6 days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
- Hingham, MA (15 miles from Boston, MA)
- 7 days ago
- Hingham, MA (15 miles from Boston, MA)
- 7 days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
- Waltham, MA (10 miles from Boston, MA)
- 7 days ago
- Waltham, MA (10 miles from Boston, MA)
- 7 days ago
The successful Ruths Chris Restaurant Manager is dedicated to excellence in food, beverage, service, and hospitality, is committed to developing themselves and others, and has an unwavering drive to...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Boston, MA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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