Front of House Manager Jobs in Hanover, MD
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Annapolis, MD (15 miles from Hanover, MD)
- 4 hours ago
- Annapolis, MD (15 miles from Hanover, MD)
- 4 hours ago
You will ensure proper food quality and oversee dining room cleanliness, set-up, and maintenance....
Front Office Coordinator - Columbia (Supreme), MD
- Columbia, MD (8 miles from Hanover, MD)
- 9 hours ago
- Columbia, MD (8 miles from Hanover, MD)
- 9 hours ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
Front Office Coordinator, Part-Time - Baltimore (City Hampd), MD
- Baltimore, MD (10 miles from Hanover, MD)
- 9 hours ago
- Baltimore, MD (10 miles from Hanover, MD)
- 9 hours ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
- Beltsville, MD (13 miles from Hanover, MD)
- 1 day ago
- Beltsville, MD (13 miles from Hanover, MD)
- 1 day ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
Customer Relations Manager - Porsche Bethesda
- North Bethesda, MD (22 miles from Hanover, MD)
- 2 days ago
- North Bethesda, MD (22 miles from Hanover, MD)
- 2 days ago
Job Description You're serious about your career, and rest assured you've come to the right place. At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support...
Rusty Scupper -Dining Room Supervisor- Full Time
- Baltimore, MD (10 miles from Hanover, MD)
- 2 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 2 days ago
feedback to staff Dining room managers may also be responsible for: Planning dining room set-up, Inspecting staff uniforms, Attending staff meetingsREQUIREMENTS - A minimum of 2 years experience with front-of-house...
Dental Front Office Coordinator
- Silver Spring, MD (18 miles from Hanover, MD)
- 2 days ago
- Silver Spring, MD (18 miles from Hanover, MD)
- 2 days ago
Dr. Hank Gakavian, DDS proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will...
Restaurant Shift Manager. Job in Dundalk Gr8Jobs
- Dundalk, MD (13 miles from Hanover, MD)
- 3 days ago
- Dundalk, MD (13 miles from Hanover, MD)
- 3 days ago
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
- Chevy Chase, MD (23 miles from Hanover, MD)
- 3 days ago
- Chevy Chase, MD (23 miles from Hanover, MD)
- 3 days ago
You will ensure proper food quality and oversee dining room cleanliness, set-up, and maintenance....
Customer Experience Manager 8011
- Owings Mills, MD (18 miles from Hanover, MD)
- 3 days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 3 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Rockville, MD (23 miles from Hanover, MD)
- 6 days ago
- Rockville, MD (23 miles from Hanover, MD)
- 6 days ago
Why us? WELCOME TO THE NEIGHBORHOOD - Canopy by Hilton, located at Pike & Rose in North Bethesda is seeking somone who is interested in achieving personal and professional growth (one of our...
- North Bethesda, MD (22 miles from Hanover, MD)
- 6 days ago
- North Bethesda, MD (22 miles from Hanover, MD)
- 6 days ago
Why us? WELCOME TO THE NEIGHBORHOOD - Canopy by Hilton, located at Pike & Rose in North Bethesda is seeking somone who is interested in achieving personal and professional growth (one of our...
Full Time Assistant Customer Service Manager
- Olney, MD (18 miles from Hanover, MD)
- 6 days ago
- Olney, MD (18 miles from Hanover, MD)
- 6 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Owings Mills, MD (18 miles from Hanover, MD)
- 7 days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 7 days ago
FRONT OFFICE COORDINATOR POSITIONS AVAILABLE - Owings Mills, MD IMMEDIATE INTERVIEWS!! INTERESTED? IMMEDIATELY CALL or TEXT: "FRONT OFFICE" to ... All Shifts Available (Full-Time): 8:00 am - 5:00...
- Owings Mills, MD (18 miles from Hanover, MD)
- 7 days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 7 days ago
JOB OVERVIEW: Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager. ESSENTIAL JOB FUNCTIONS: 1....
Demographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Hanover, MD
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front of House Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »