Service Manager Jobs in Runnemede, NJ
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Convention Services Manager Philadelphia Marriott Old City
- Philadelphia, PA (8 miles from Runnemede, NJ)
- 8 days ago
- Philadelphia, PA (8 miles from Runnemede, NJ)
- 8 days ago
Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day....
- Bryn Athyn, PA (19 miles from Runnemede, NJ)
- 10 days ago
- Bryn Athyn, PA (19 miles from Runnemede, NJ)
- 10 days ago
Dining Services Director 22034 Huntingdon Valley, Pennsylvania Huntingdon Valley Nursing Dietary Full-Time Genesis USD $31.00/Hr. USD $33.50/Hr. Job Description Overview At Genesis Healthcare, we...
- Newtown Square, PA (21 miles from Runnemede, NJ)
- 27 days ago
- Newtown Square, PA (21 miles from Runnemede, NJ)
- 27 days ago
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
- Mount Laurel, NJ (11 miles from Runnemede, NJ)
- 45+ days ago
- Mount Laurel, NJ (11 miles from Runnemede, NJ)
- 45+ days ago
The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate...
Demographic Data for Runnemede, NJ
Moving to Runnemede, NJ? Find some basic demographic data about Runnemede, NJ below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Runnemede, NJ
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Runnemede, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Banquet Catering
- Guest Relations
- Kitchen Management
- Food and Beverage Management
- Catering Sales
- Food Inventory
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Food Service Management
- Labor Management
- Recipe Development
- Catering
- Culinary Arts
- Food Handling
- Sanitation
- Cost Management
- Food Preparation
- Hazard Analysis & Critical Control Point
- Front Office
- Nutrition
- Directing
- Complaint Resolution
- Energetic
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Decision Making
- Accounting
- High School Diploma
- Friendliness
- Presentation
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- Regulations
- English
- Sales
- Policy Development
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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