Service Manager Jobs in Oro Valley, AZ
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Dining Services Supervisor (Highland Grocery)
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 16 hours ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 16 hours ago
Dining Services Supervisor (Highland Grocery) Posting Number req23163 Department Arizona Student Unions Department Website Link Student Unions Location Main Campus Address Tucson, AZ USA Position...
Dining Services Supervisor (Campus Crust)
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 16 hours ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 16 hours ago
Dining Services Supervisor (Campus Crust) Posting Number req23144 Department Arizona Student Unions Department Website Link Student Unions Location Main Campus Address Tucson, AZ USA Position...
Dining Services Supervisor (Starbucks)
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 17 hours ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 17 hours ago
Dining Services Supervisor (Starbucks) Posting Number req23110 Department Arizona Student Unions Department Website Link Location Main Campus Address Tucson, AZ USA Position Highlights Join the...
Assistant Dining Services Director - Back of House
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 17 days ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 17 days ago
At Watermark Retirement Communities, we've been a trusted leader in senior living for over 30 years, driven by our commitment to building an innovative, compassionate culture for both residents...
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 17 days ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 17 days ago
Restaurant Service ManagerCompensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering...
Demographic Data for Oro Valley, AZ
Moving to Oro Valley, AZ? Find some basic demographic data about Oro Valley, AZ below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Oro Valley, AZ
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Oro Valley, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Hotel Operations
- Banquet Catering
- Hotel Sales
- Food and Beverage Management
- Menu Planning
- Scratch Cooking
- Menu Development
- Aloha POS
- Hospitality Management
- Delphi
- Catering
- Labor Management
- Food Service Management
- Meeting Planning
- Culinary Arts
- Food Handling
- Cost Management
- Sanitation
- Hazard Analysis & Critical Control Point
- Food Preparation
- Nutrition
- Complaint Resolution
- Cooking
- Financial Management
- Customer Satisfaction
- Referrals
- Staffing
- Interviewing
- Purchasing
- Operations Management
- Accounting
- High School Diploma
- Payroll
- Driving
- Presentation
- Coaching
- Events
- Budgeting
- Budgets
- Regulations
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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