Service Manager Jobs in Chandler, AZ
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Gilbert, AZ (3 miles from Chandler, AZ)
- 7 days ago
- Gilbert, AZ (3 miles from Chandler, AZ)
- 7 days ago
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
- Mesa, AZ (8 miles from Chandler, AZ)
- 8 days ago
- Mesa, AZ (8 miles from Chandler, AZ)
- 8 days ago
Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations....
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 9 days ago
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 9 days ago
The compensation and benefits information is provided as of the date of this posting....
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 29 days ago
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 29 days ago
and retailers requests Able to prioritize tasks under pressure Able to work with varied personalities and temperaments Able to work as part of a team in a collaborative way Takes initiative, self-motivated...
Must be ServSafe Certified. Registered dietitian or Certified Dietary Manager preferred. Must have a valid driver license and access to a private vehicle for business use....
Traveling Dining Services Director
- Phoenix, AZ (14 miles from Chandler, AZ)
- 45+ days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 45+ days ago
Must be ServSafe Certified. Registered dietitian or Certified Dietary Manager preferred. Must have a valid driver license and access to a private vehicle for business use....
Demographic Data for Chandler, AZ
Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Chandler, AZ
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Chandler, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Room Service
- Food Cost Management
- Food Quality
- Front of House
- Banquet Catering
- Guest Relations
- Labor Cost Management
- Food and Beverage Management
- Hotel Sales
- Catering Sales
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Labor Management
- Hospitality Management
- Food Service Management
- Catering
- Recipe Development
- Culinary Arts
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Hazard Analysis & Critical Control Point
- Front Office
- Nutrition
- Directing
- Profit & Loss Management
- Complaint Resolution
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Payroll
- Accounting
- High School Diploma
- Decision Making
- Microsoft Outlook
- Friendliness
- Presentation
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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