Reservation Manager Jobs in Rancho Palos Verdes, CA
A Reservation Manager, in the hospitality industry, is responsible for ensuring the smooth and efficient operations in the reservations department of a hotel or hospitality establishment. They manage bookings, implement reservation procedures, and oversee all reservation staff to ensure customer satisfaction. The responsibilities of a Reservation Manager also include forecasting and reporting on booking trends, managing special requests and group bookings, and coordinating with other departments to ensure a seamless guest experience. They play a crucial role in revenue management, inventory control, and room assignment strategies.
The key skills for a Reservation Manager include excellent customer service skills, strong leadership and team management abilities, proficiency in reservation software, good analytical and problem-solving skills, and a sound understanding of the hospitality industry. Certifications in Hospitality Management and proficiency in hotel management software like Opera or Fidelio are highly desirable. Prior to becoming a Reservation Manager, one might hold roles such as Reservation Agent, Front Office Agent, or Assistant Reservation Manager, where they would gain experience in customer service, reservation procedures, and team management in a hospitality setting.
- Marina del Rey, CA (15 miles from Rancho Palos Verdes, CA)
- 3 hours ago
- Marina del Rey, CA (15 miles from Rancho Palos Verdes, CA)
- 3 hours ago
Coordinates with hotel management to improve sales metrics....
Demographic Data for Rancho Palos Verdes, CA
Moving to Rancho Palos Verdes, CA? Find some basic demographic data about Rancho Palos Verdes, CA below.
Reservation Manager Online Courses and Training Opportunities
Salary for Reservation Manager Jobs in Rancho Palos Verdes, CA
Highest Education Level
Reservation Managers in Rancho Palos Verdes, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Manager position
- Guest Relations
- Hotel Operations
- Restaurant Management
- Guest Service
- Hotel Management
- Delphi
- Sales Strategy
- Directing
- Cash Management
- Complaint Resolution
- Budget Forecasting
- Sales & Marketing
- Reimbursement
- Distribution
- Implementation
- High School Diploma
- Payroll
- Friendliness
- Telephone Skills
- Events
- Mentoring
- Education Experience
- Coaching
- Reporting
- Inventory Management
- Regulations
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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