Front Office Manager Jobs in Newcastle, WA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Spa and Salon Guest Services Supervisor
- Bellevue, WA (7 miles from Newcastle, WA)
- 13 hours ago
- Bellevue, WA (7 miles from Newcastle, WA)
- 13 hours ago
Our Culture Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live...
Front Office Manager Cedarbrook Lodge
- Seatac, WA (7 miles from Newcastle, WA)
- 3 days ago
- Seatac, WA (7 miles from Newcastle, WA)
- 3 days ago
Guest Service Manager | Cedarbrook Lodge Let’s start off with the most important part-what’s in it for you: The Perks *Eligibility of perks is dependent upon job status Salary Range: $80-82K annually...
- Woodinville, WA (18 miles from Newcastle, WA)
- 3 days ago
- Woodinville, WA (18 miles from Newcastle, WA)
- 3 days ago
The Nitty Gritty Prior front-desk supervisory or lead experience in hospitality or hotels preferred Strong written and verbal communication skills required Previous customer service or guest relations...
Front Office Manager - Dual Property, EVEN Hotel & Staybridge Suites Seattle Downtown
- Seattle, WA (9 miles from Newcastle, WA)
- 4 days ago
- Seattle, WA (9 miles from Newcastle, WA)
- 4 days ago
Key Skills & Experiences Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/Guest Service experience including...
Front Office Manager- 4 Diamond Hotel
- Seattle, WA (9 miles from Newcastle, WA)
- 5 days ago
- Seattle, WA (9 miles from Newcastle, WA)
- 5 days ago
We're seeking a Front Office Manager who can set the stage for an electrifying guest experience in our rock-inspired hotel....
Task Force Front Office Manager- 4 Diamond Hotel
- Seattle, WA (9 miles from Newcastle, WA)
- 7 days ago
- Seattle, WA (9 miles from Newcastle, WA)
- 7 days ago
We are looking for an experienced Task Force Front Office Manager to join our band! Your role will be drive exceptional guest experience....
Front End Manager - Retail - Burien, WA - 1664
- Burien, WA (7 miles from Newcastle, WA)
- 11 days ago
- Burien, WA (7 miles from Newcastle, WA)
- 11 days ago
PURPOSE: Ensures all customers receive fast, friendly, and accurate check out service by passionately implementing the spirit of Legendary Service. Manages and schedules shifts and duties for...
- Seattle, WA (9 miles from Newcastle, WA)
- 13 days ago
- Seattle, WA (9 miles from Newcastle, WA)
- 13 days ago
Position: Guest Services Supervisor Department: Guest Services Reporting To: Sr....
Front Office Manager The State Hotel
- Seattle, WA (9 miles from Newcastle, WA)
- 14 days ago
- Seattle, WA (9 miles from Newcastle, WA)
- 14 days ago
Front Office Manager | The State Hotel Let’s start off with the most important part-what’s in it for you: The Perks *Eligibility of perks is dependent upon job status Salary Range: $79,500 to $81,500...
- Seattle, WA (9 miles from Newcastle, WA)
- 14 days ago
- Seattle, WA (9 miles from Newcastle, WA)
- 14 days ago
service as possible....
Front Desk Supervisor - Hampton Inn Seattle Federal Way
- Federal Way, WA (14 miles from Newcastle, WA)
- 14 days ago
- Federal Way, WA (14 miles from Newcastle, WA)
- 14 days ago
This role ensures exceptional guest service, efficient front desk procedures, and smooth coordination of reservations and group billing....
- Snoqualmie, WA (19 miles from Newcastle, WA)
- 17 days ago
- Snoqualmie, WA (19 miles from Newcastle, WA)
- 17 days ago
PREFERRED Education and Experience: Experience with a Hotel Management Software. One (1) years of experience leading others in a supervisor or lead role....
- Kirkland, WA (11 miles from Newcastle, WA)
- 18 days ago
- Kirkland, WA (11 miles from Newcastle, WA)
- 18 days ago
Key Responsibilities & Accountabilities : u Champions company and division customer service programs to meet and/or exceed the divisions customer satisfaction measurement goals. u Handles customer...
- Seatac, WA (7 miles from Newcastle, WA)
- 30+ days ago
- Seatac, WA (7 miles from Newcastle, WA)
- 30+ days ago
procedures and techniques of exceptional guest service through comprehensive training Excel at multitasking in a dynamic environment Resolve guest concerns with attentive service recover Physical Demands...
- Seattle, WA (9 miles from Newcastle, WA)
- 30+ days ago
- Seattle, WA (9 miles from Newcastle, WA)
- 30+ days ago
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
Demographic Data for Newcastle, WA
Moving to Newcastle, WA? Find some basic demographic data about Newcastle, WA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Newcastle, WA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Newcastle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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