Front Office Manager Jobs in Houston, TX
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Technology-Proficient: You’re well-versed in using hotel management systems to ensure smooth operations and guest interactions....
- Cypress, TX (24 miles from Houston, TX)
- 11 days ago
- Cypress, TX (24 miles from Houston, TX)
- 11 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Hotel Daphne is looking for a dedicated Front Office Manager to join our pre-opening team! Hotel Daphne is a new 49-room property located in the heart of the Heights neighborhood....
Guest Experience Manager We are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be connecting with our guests and...
The Front Office Manager will work under the Director of Front Office and oversee the front office operations and team members....
Front Desk Supervisor - Hilton University of Houston
- Houston, TX
- 16 days ago
- Houston, TX
- 16 days ago
Office Manager and Front Office Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate...
- Webster, TX (20 miles from Houston, TX)
- 20 days ago
- Webster, TX (20 miles from Houston, TX)
- 20 days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Jersey Village, TX (12 miles from Houston, TX)
- 20 days ago
- Jersey Village, TX (12 miles from Houston, TX)
- 20 days ago
Guest Service Supervisor Global Partners LP life insurance, tuition reimbursement, 401(k) United States, Massachusetts, Waltham Jun 03, 2025 We are looking to add a Guest Service Supervisor (GSS) to...
S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall...
This role includes supervising front office staff, managing guest inquiries, and supporting the Front Office Manager in maintaining high standards of service and operational efficiency....
In the absence of a Front Office Manager, the Front Desk Manager will fulfill this role. Key Duties & Responsibilities: Leadership / Mentoring role for Hotel's Front Office employees....
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Houston, TX
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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