Front Office Manager Jobs in Houston, TX
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Cypress, TX (24 miles from Houston, TX)
- 18 hours ago
- Cypress, TX (24 miles from Houston, TX)
- 18 hours ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
This role includes supervising front office staff, managing guest inquiries, and supporting the Front Office Manager in maintaining high standards of service and operational efficiency....
Able to work some PM schedules About our Management Company Driftwood Hospitality Management, is one of the top third-party hotel management in the US with more of 85 Properties between the United States...
Assists with training guest service team members....
A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service...
Hotel Daphne is looking for a dedicated Front Office Manager to join our pre-opening team! Hotel Daphne is a new 49-room property located in the heart of the Heights neighborhood....
Overview Houston Marriott Westchase Hotel and Pyramid Global Hospitality is looking for an experienced Front Office Manager....
- Deer Park, TX (15 miles from Houston, TX)
- 30+ days ago
- Deer Park, TX (15 miles from Houston, TX)
- 30+ days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...
- League City, TX (24 miles from Houston, TX)
- 30+ days ago
- League City, TX (24 miles from Houston, TX)
- 30+ days ago
POSITIONS FOR POSSIBLE ADVANCEMENT Assistant General Manager General Manager Guest Service Manager...
Guest Experience Manager We are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be connecting with our guests and...
- Pearland, TX (15 miles from Houston, TX)
- 90+ days ago
- Pearland, TX (15 miles from Houston, TX)
- 90+ days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Houston, TX
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Accounting
- Driving
- Education Experience
- Events
- Coaching
- Mentoring
- Telephone Skills
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- English
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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